Great Lakes Toyota - Service Center

Service department was always prompt in answering calls. Unfortunately I did not get practical help when needed. I had to make several calls to get the car to the dealership. Mr Chuck Taylor was helpful in Unfortunately I did not get practical help when needed. I had to make several calls to get the car to the dealership. Mr Chuck Taylor was helpful in helping me. More

Noah always willing to answer my awkward questions. My oil change/tire rotation was done (with a car wash) within an hour. Awesome place to deal with. My oil change/tire rotation was done (with a car wash) within an hour. Awesome place to deal with. More

There are many good reasons why we just purchased our fifth vehicle from this dealership. The staff, especially Mike, Cathy, Noah, TJ, and Davron make you feel valued as a customer. They spend time with fifth vehicle from this dealership. The staff, especially Mike, Cathy, Noah, TJ, and Davron make you feel valued as a customer. They spend time with you. Not only so they answer your questions, they don't make you feel bad asking them (and I can ask a lot of them.) More

Got me in and out in 40 minutes. It was very much appreciated because of another appointment It was very much appreciated because of another appointment More

My service person was great; kept me informed. She was pleasant and personable. Service was quick and on time as she stated. She was pleasant and personable. Service was quick and on time as she stated. More

Andre came and met us in Ashtabula co. to set up the car and explain features. to set up the car and explain features. More

Always very kind Great waiting area Hot/Cold drinks readily available along with often free snacks👍 readily available along with often free snacks👍 More

Everybody was very friendly and helpful, The only problem I had was with calling on their 800 number. It does not work correctly. I had was with calling on their 800 number. It does not work correctly. More

Dan is always friendly and gives good explanations of the services that were provided. My only complaint would be in the "car wash" provided. It really looked like someone just sprayed it down with a hose services that were provided. My only complaint would be in the "car wash" provided. It really looked like someone just sprayed it down with a hose and left water spots everywhere. More

I have had excellent service at this dealership over the years. Noah is very knowledgeable and attentive to my automotive needs. years. Noah is very knowledgeable and attentive to my automotive needs. More