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Great Lakes Toyota - Service Center

Findlay, OH

4.7
387 Reviews

387 Reviews of Great Lakes Toyota - Service Center

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June 06, 2025

I have always experienced excellent service at Great Lakes Toyota Subaru. I always recommend this dealership to anyone who will listen. More

by mherzog4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

Outstanding service . I was able to get what I needed without delay very nice to have that More

by DSSHAWVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

They replaced my hitch cover and they failed to instruct me on how to remove it. Very poor form! More

by SCHEDELB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lindsey
Jun 02, 2025 -

Great Lakes Toyota responded

Thank you for your response, I understand that you are uncertain how to remove your cover. In your owners manual , page 207 , explains in detail with diagrams how to remove & install the cover properly. With exception of my technicians, many of my staff , including myself have not removed one of these covers, so we would refer to the manual for directions. If you need more assistance please call us, thank you

May 31, 2025

A bit pricey on the oil change. Other than that. All was great. Thank you More

by BROOKLYNNSMOM10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

These folks tell you what they are going to do, then they do it right and in the allotted time. They never charge above the estimate quoted; are courteous, honor deals, coupons and answer questions. They are More

by theresap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

The Service Advisers always greet me promptly and make me feel well informed of the work that was completed and what recommendations are being made. The Sales Staff are well informed and able to answer my qu More

by MURPPRINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Noah is always professional and courteous when I take my subaru forester in for service. More

by TURTLEHORSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Each member, especially Dan, has always been very couteous and efficient in meeting my specific needs in car repair. Occasionally he will give complimentary service. That's a nice touch. Thanks! More

by 1OMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

I made the oil change appointment easily. Noah was very personable & the wait was not long. More

by DEANN2905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

I like that you check other things even if they don't need obvious work. More

by RGUNHOUSE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
4.0
This rating includes all reviews, with more weight given to recent reviews.
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