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Great Lakes Toyota - Service Center

Findlay, OH

4.7
361 Reviews

361 Reviews of Great Lakes Toyota - Service Center

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March 31, 2025

Wonderful crew, and service. Nice waiting room. Trusted service . Good service coupons Topped off with a car wash More

by FONYX004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Service Dept. courteous and efficient. Appreciate their willingness to take time for explanations and hands-on help. More

by CATHERINEBROWNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Esnard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Great service and very friendly. Nice waiting area and quick check out and friendly cashier More

by JNSCONLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Great service and very professional. Also liked that service department knows who I am when I come in there for service since I have been buying vehicles for many years. More

by BSCHUBE61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Great experience with oil change but unable to resolve phone charging plate getting to hot. Send nothing they could do. More

by RON@THERIDGEPROJECT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

Very friendly and helpful from the first gentleman who took my Rav 4 when I arrived to the last person who took my money when it was all finished. Dan was most helpful with communication which I really a More

by lindasuelou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Very friendly but kind of blindsided us with the over all cost of the vehicle. More

by WISE2BE1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

The dealership was very nice. It was easy to find (we're from out of town), and it looked to us like everyone there was very professional and highly skilled. We were there to pu More

by SBOONE0
Recommend Dealer
Yes
Employees Worked With
Krista Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Weekly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

Thank you so very much for getting me in quickly when my check engine light came on. I appreciate your commitment to Customer Service. A+. More

by AJL12121212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Great Lakes Toyota responded

We're delighted to hear that our team at Great Lakes Toyota was able to assist you promptly with your check engine light. Thank you for recognizing our commitment to customer service, and we appreciate the A+ rating!

March 02, 2025

I had an unexpected breakdown and Great Lakes Toyota took care of my car and provided me a courtesy vehicle. I dealt with the parts (Dan) and the techs as well as the cashier and they were all friendly More

by DSIMS09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Great Lakes Toyota responded

We're so glad to hear that our team at Great Lakes Toyota was able to assist you during your unexpected breakdown. It's great knowing everyone from parts, techs, and cashier provided friendly and responsive service. Thank you for sharing your experience!

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