Great Lakes Toyota

Good experience. This was our first time buying from Great Lakes Toyota. Rob Tong was wonderful. He answered every question and explained everything about the car t This was our first time buying from Great Lakes Toyota. Rob Tong was wonderful. He answered every question and explained everything about the car to us. He is as asset to this dealership for sure. We waited 3 1/2 months for the car which wasn't their fault. Everything was perfectly done. The $2,000 mark up over the sticker price was disappointing. We probably would have considered an extended warranty if that hadn't been done. That was the only issue that tarnished the entire experience. Every other aspect was perfect. More

Red Shoes Mike (Palmer) was awesome! From my first phone call till the time he put the keys on my hands. Just awesome. They other employees were also friendly. We were there for about 5 From my first phone call till the time he put the keys on my hands. Just awesome. They other employees were also friendly. We were there for about 5 hours but it was not a bad time. They did not wash car interior as requested but they delivered my car with a full tank of gas. I would do it all over again. Thank you Great Lakes Toyota!! More

Best dealership ever! Jose Rocks! #1 , Everyone was amazing!!! Will come back again… They really do put customers first!!! amazing!!! Will come back again… They really do put customers first!!! More

Jose did a great job with me .Was very nice. Good salesmen and ready acted like he cared about people. Thank You salesmen and ready acted like he cared about people. Thank You More

The ad on car was misleading and traveled over 2 hours just to find a dishonest car review. The pictures I received did not show front bumper that was cracked, did not have heated front seats, the car was just to find a dishonest car review. The pictures I received did not show front bumper that was cracked, did not have heated front seats, the car was exceptionally DIRTY and it looks like a flood happened - the engine had visible rust and some other nasty things under the hood. The ad on auto trader stated that the car was in great condition, had heated seats and no damage, so practically a lie. very disappointed that we traveled so far to find out this was a tactic to buy the car. I especially asked about any issues with the car and was told the car was great besides minor scratches. Whoever buys this car is gonna have issues in the future. More

One of the best dealerships ever!!! I am 68 years old and this is one of the if not the best dealerships that I have ever purchased a new vehicle from. They worked with us and no pressu I am 68 years old and this is one of the if not the best dealerships that I have ever purchased a new vehicle from. They worked with us and no pressure. More

My Favorite Dealership I've been a customer of LaRiche Toyota/Subaru since 2000, and have bought or leased several Subarus. I've been happy with my cars, and the people ther I've been a customer of LaRiche Toyota/Subaru since 2000, and have bought or leased several Subarus. I've been happy with my cars, and the people there are awesome; friendly and hard working. I believe that everyone there tries to help me to the best of their ability. More

Friendly Enviornment LaRiche associates eased the process in buying my first new car by being prepared with the paper work. They knew I was eager to drive away in my new LaRiche associates eased the process in buying my first new car by being prepared with the paper work. They knew I was eager to drive away in my new Subaru so they went over the important details and did not waste any of my time. I got in there, signed some documents, went over features of the car, then I drove away. That is the kind of service that made buying my car easy! More

Perfect Experience I went in knowing I needed a car ASAP. Joe Secord stepped right up and with the whole LaRiche gang got the job done! Thank you for your perfect first I went in knowing I needed a car ASAP. Joe Secord stepped right up and with the whole LaRiche gang got the job done! Thank you for your perfect first time new car experience! More

I wan't looking to buy a new Prius this year When LaRiche sent me the 3 year letter stating they needed used Prius's and offered a great deal i did. Great dealership, have been doing business wit When LaRiche sent me the 3 year letter stating they needed used Prius's and offered a great deal i did. Great dealership, have been doing business with them since 2000. Toyota Bob always has a smile, Chris in service department the best ever but they are all very good. They all treat you like royalty, from best sales deals, best customer service, down to the little things like amenities in the waiting room, Starbucks coffee, free snack bars, a designated partialed off play area for the kids, even a special technician to help you with anything techy like blue tooth set up to how to operate all the new "smart car" features. They can do nothing wrong in my book and I plan on sticking with them as long as I am owning or buying a car. More