Great Lakes Toyota

Super friendly, courteous team! Great working with them, Drew was patient with all my questions and went above and beyond during what was a really busy day for him. Great working with them, Drew was patient with all my questions and went above and beyond during what was a really busy day for him. More

Very welcoming atmosphere. Drew was great to work with - very friendly and knowledgeable. He even made a point of including our daughter in the discussions. We had previous Drew was great to work with - very friendly and knowledgeable. He even made a point of including our daughter in the discussions. We had previously bought a Subaru at the Toledo dealership and will not be going back as this was a far superior experience. More

I live in Indiana and found this car online. Charly answered the phone and went right to work locating the car and answering my questions. He understood that I didn't want to make a 2 hour trip Charly answered the phone and went right to work locating the car and answering my questions. He understood that I didn't want to make a 2 hour trip unless I was fairly certain I would be bringing the car home. He worked with me on getting me closer to the trade-in value I wanted vs the manager's initial offer. I was also able to have a soft credit check pulled to know where I stood. When I declined a hard credit check without seeing the vehicle first, he was understanding and didn't pressure me at all. The whole buying process took several hours, but we were acknowledged by several employees who weren't even helping us, and Charly remained friendly and patient despite working past closing time. He even showed us some other newer vehicles and their features while we waited for the Finance dept. I'd be happy to purchase from them again, even from 2 hours away. More

I would go back to this in a heartbeat. Good to work with, customer service over the top and was willing to do a fair deal. I will recommend them to other people. Good to work with, customer service over the top and was willing to do a fair deal. I will recommend them to other people. More

Drew was amazing. Very personable and professional. Drew responded very quickly to any question, and made the buying presses quick and easy! Very personable and professional. Drew responded very quickly to any question, and made the buying presses quick and easy! More

Me and my wife felt really comfortable when we sit down with Charlie to start the process of getting a car. He did a very good job of explaining everything and he has a great personality and a good knowled with Charlie to start the process of getting a car. He did a very good job of explaining everything and he has a great personality and a good knowledge of his job. More

Did fine. Staff were helpful. The initial trade in value was super low but so appreciate they came up. Staff were helpful. The initial trade in value was super low but so appreciate they came up. More

Great Lakes was great to work with! Prices our car well and handled all the negotiations over the phone. That’s a big deal for us that will travel for the right car! Wish I was closer s Prices our car well and handled all the negotiations over the phone. That’s a big deal for us that will travel for the right car! Wish I was closer so they could handle my Toyotas service. We got to overhear how they treat their customers. Respectful and informative. Would recommend. More

Kyle was an excellent salesperson! Since we were driving from Indiana to Findlay, Kyle answered a slew of questions before we drove there. Once there, he was patient and helpful. Thoug Since we were driving from Indiana to Findlay, Kyle answered a slew of questions before we drove there. Once there, he was patient and helpful. Though the dealership closed at 8 we were not rushed and everyone worked with us to make a great deal. I r comment this dealership to anyone! More

So helpful and great to work with. Will work with again in the future and recommend to everyone! Will work with again in the future and recommend to everyone! More