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Great Lakes Toyota
Findlay, OH
402 Reviews
It could be our varied and accommodating selection of new Toyota models, including the much-loved Toyota Camry, RAV4, Avalon, Corolla and Tacoma. Perhaps it's our equally vast range of high-quality, Great Lakes Toyota-approved used cars.
It may also very well be the Toyota financing offers available to customers who shop with Great Lakes Toyota. With these auto loan and car lease options, shoppers feel at ease, worry-free, and extra satisfied with their purchase.
Great Lakes Toyota isn't only a place for those in the market for a new Toyota car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Findlay, OH, both convenient and competent.
It doesn't stop there-- Great Lakes Toyota also host an array of services to personalize or enhance your Toyota driving experience. Just ask our onsite auto parts and accessories department what we mean.
Still not clear about why so many trust Great Lakes Toyota for all of their Toyota needs? Visit our dealership at 920 Plaza Street Findlay, Ohio and find out for yourself.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 AM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 402 reviews
September 24, 2023
Everything was wonderful except the detailing of the car. After getting it home the inside of the windows and carpet under and between the seats were still filthy. After getting it home the inside of the windows and carpet under and between the seats were still filthy. More
by ron0510
Verified Customer
September 23, 2023
Enjoyed the time there. Enjoyed the time there. Enjoyed the time there. Enjoyed the time there. There, I got my 15 words in!! Enjoyed the time there. Enjoyed the time there. Enjoyed the time there. There, I got my 15 words in!! More
by XLDRUMMER
September 23, 2023
The staff is very friendly and always helpful. The maintenance services is inconsistent although it seems to be getting better. Sometimes they don’t do a good job of cleaning up the spilled oil wh The maintenance services is inconsistent although it seems to be getting better. Sometimes they don’t do a good job of cleaning up the spilled oil when they change it. More
by rileybarnesvi
September 22, 2023
Professional prompt service at affordable prices! Always on time and the customer service is amazing! Always on time and the customer service is amazing! More
by Taranik
September 15, 2023
Charly Hernandez was excellent. He went over and above to please me. I will recommend him to all my friends. He went over and above to please me. I will recommend him to all my friends. More
by Julie Lawarre
September 15, 2023
I’ve purchased 3 vehicles from him and every time he’s been professional and understanding. He communicates and is honest. Would highly recommend. been professional and understanding. He communicates and is honest. Would highly recommend. More
by Derrick
Employees Worked With
Drew Waxler, LANCE STILL
September 12, 2023
They were kind, hospitable and professional. Drew was very impressive, very knowledgeable with no pressure. If you are good with the price, this is the dealership for you! Drew was very impressive, very knowledgeable with no pressure. If you are good with the price, this is the dealership for you! More
by Truckster
Employees Worked With
Drew Waxler, LANCE STILL
September 02, 2023
Super friendly, courteous team! Great working with them, Drew was patient with all my questions and went above and beyond during what was a really busy day for him. Great working with them, Drew was patient with all my questions and went above and beyond during what was a really busy day for him. More
by wheeled_tallies.0t
Employees Worked With
Drew Waxler
September 01, 2023
Very welcoming atmosphere. Drew was great to work with - very friendly and knowledgeable. He even made a point of including our daughter in the discussions. We had previous Drew was great to work with - very friendly and knowledgeable. He even made a point of including our daughter in the discussions. We had previously bought a Subaru at the Toledo dealership and will not be going back as this was a far superior experience. More
by shannonorr
Employees Worked With
Drew Waxler, LANCE STILL
August 31, 2023
I live in Indiana and found this car online. Charly answered the phone and went right to work locating the car and answering my questions. He understood that I didn't want to make a 2 hour trip Charly answered the phone and went right to work locating the car and answering my questions. He understood that I didn't want to make a 2 hour trip unless I was fairly certain I would be bringing the car home. He worked with me on getting me closer to the trade-in value I wanted vs the manager's initial offer. I was also able to have a soft credit check pulled to know where I stood. When I declined a hard credit check without seeing the vehicle first, he was understanding and didn't pressure me at all. The whole buying process took several hours, but we were acknowledged by several employees who weren't even helping us, and Charly remained friendly and patient despite working past closing time. He even showed us some other newer vehicles and their features while we waited for the Finance dept. I'd be happy to purchase from them again, even from 2 hours away. More
by Ajidov
