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Great Lakes Toyota

Findlay, OH

4.8
582 Reviews
It could be our varied and accommodating selection of new Toyota models, including the much-loved Toyota Camry, RAV4, Avalon, Corolla and Tacoma. Perhaps it's our equally vast range of high-quality, Great Lakes Toyota-approved used cars. It may also very well be the Toyota financing offers available to customers who shop with Great Lakes Toyota. With these auto loan and car lease options, shoppers feel at ...
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920 Plaza St

Findlay, OH

45840

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Showing 582 reviews

March 07, 2025

They were prompt & immediately attentive. Outstanding communication with us & all departments involved. Truly an enjoyable transaction with very knowledgeable staff. More

by LuAnne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Lucius
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Feltner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Great Lakes Toyota responded

Thank you for the fantastic review, LuAnne! It was our pleasure to assist you and we hope you won't hesitate to reach out if we can do so again in the future! - The Great Lakes Toyota Team

Mar 08, 2025 -

LuAnne responded

We definitely will stop in again for all future vehicle purchases!

March 05, 2025

Super nice guy. Very knowledgeable and respectful. Got me in the car i wanted hassle free. More

by Alec
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charly Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Great Lakes Toyota responded

Alec, thank you for trusting the Great Lakes Toyota team with your business! We hope you enjoy your new vehicle and look forward to seeing you again in the future!

March 05, 2025

Thank you so very much for getting me in quickly when my check engine light came on. I appreciate your commitment to Customer Service. A+. More

by AJL12121212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Great Lakes Toyota responded

We're delighted to hear that our team at Great Lakes Toyota was able to assist you promptly with your check engine light. Thank you for recognizing our commitment to customer service, and we appreciate the A+ rating!

March 02, 2025

I had an unexpected breakdown and Great Lakes Toyota took care of my car and provided me a courtesy vehicle. I dealt with the parts (Dan) and the techs as well as the cashier and they were all friendly More

by DSIMS09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Great Lakes Toyota responded

We're so glad to hear that our team at Great Lakes Toyota was able to assist you during your unexpected breakdown. It's great knowing everyone from parts, techs, and cashier provided friendly and responsive service. Thank you for sharing your experience!

March 02, 2025

Mike was a very professional and knowledgeable salesman. I value a professional team like you have everyone was exceptional. Unfortunately the vehicle I purchased was not cleaned and prepared as well as it More

by Greg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Great Lakes Toyota responded

Greg, thank you for taking the time to share this review. We're so glad you enjoyed working with Greg & the team here at Great Lakes Toyota, but are disappointed to hear about the condition of your vehicle - we'll share these comments internally so we can take steps to improve this area of our service moving forward. Thanks again for your business and please don't hesitate to reach out if there's anything else we can do for you!

More
March 02, 2025

My recent experience with Great Lakes Toyota service department was an absolutely pleasant experience! Dan was great at keeping me updated every step of the way. I will definitely recommend Great Lakes More

by lisathoma7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Great Lakes Toyota responded

Lisa, we're delighted to hear that Dan and the Great Lakes Toyota service department provided you with such a pleasant experience. Thank you for recommending us to your family and friends!

March 02, 2025

Andre Roach was professional and friendly. . Great car buying experience. Highly recommended... Professional Car dealership More

by Shreyas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Great Lakes Toyota responded

Shreyas, thank you for recommending Andre and the team at Great Lakes Toyota! We're delighted to hear about your positive car buying experience. Enjoy your new ride!

March 01, 2025

Always efficient and courteous! They are top notch taking care of their customers. Highly recommend Great Lakes Toyota! More

by Donna Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Great Lakes Toyota responded

Donna Lou, thank you for the high praise! We're delighted to hear that our team at Great Lakes Toyota met your expectations. We appreciate your recommendation and look forward to serving you again!

March 01, 2025

Great service with good information from service department. Very helpful with solving problems with my car More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
Mar 03, 2025 -

Great Lakes Toyota responded

We're delighted to hear that our service department at Great Lakes Toyota provided you with helpful information and solutions for your car. Thank you for the positive feedback!

February 28, 2025

Rob Tong is a very good salesman. He workrd with me and was very upfront and forward. He helped me to get the best deal. Thank you Rob! More

by Scottswitzer12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Lucius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Great Lakes Toyota responded

We're delighted to hear that Rob provided you with excellent service and helped secure a great deal at Great Lakes Toyota. Thank you for sharing your experience!