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Great Lakes Toyota

Findlay, OH

4.8
522 Reviews
It could be our varied and accommodating selection of new Toyota models, including the much-loved Toyota Camry, RAV4, Avalon, Corolla and Tacoma. Perhaps it's our equally vast range of high-quality, Great Lakes Toyota-approved used cars. It may also very well be the Toyota financing offers available to customers who shop with Great Lakes Toyota. With these auto loan and car lease options, shoppers feel at ease, worry-free, and extra satisfied with their purchase. Great Lakes Toyota isn't only a place for those in the market for a new Toyota car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Findlay, OH, both convenient and competent. It doesn't stop there-- Great Lakes Toyota also host an array of services to personalize or enhance your Toyota driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Great Lakes Toyota for all of their Toyota needs? Visit our dealership at 920 Plaza Street Findlay, Ohio and find out for yourself.
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920 Plaza St

Findlay, OH

45840

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Showing 522 reviews

January 21, 2025

We had a very good experience at Great Lakes and with Michael. We needed a car quickly and he walked us through the process and we were able to do a trade-in and get the vehicle we needed. Other staff we More

by weaverpaul9
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Willison, Chris White
Jan 21, 2025 -

Great Lakes Toyota responded

It's wonderful to hear that Michael and the team at Great Lakes Toyota made your car-buying experience smooth and efficient. We're glad you found the perfect vehicle with their help, and we appreciate your kind words!

January 20, 2025

He was polite and efficient and knowledgeable and friendly. He knew why we were there. More

by ammonsdeb5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Great Lakes Toyota responded

Hi Deb! Thank you for leaving us this five-star review and for your kind words about our service team at Great Lakes Toyota! We'll see you next time!

January 19, 2025

Great place. Worth the drive. Way better than Yark in Toledo! This is our new go-to service center. More

by GURZYNDJ
Recommend Dealer
Yes
Employees Worked With
Jose Esnard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Great Lakes Toyota responded

Hi Gurzynd, we're happy to be your new go-to service center and appreciate you making the drive to see us at Great Lakes Toyota! Safe travels!

January 18, 2025

Took my Forester that I just purchased in July for the complimentary first oil change. I also requested a check of the driver-side rear tire because it had an extremely slow leak. I was told the tire had More

by LYNNSAVIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neither looks like the man who I talked with.
January 18, 2025

Communications and customer service are horrible. Once you buy the vehicle, they will not deal with you. Never buy from here again and spreading the word. More

by circlekmf
Service Communication
Recommend Dealer
No
Employees Worked With
Kane Faber and Davron Alimov
Jan 18, 2025 -

circlekmf responded

Now you want to talk after several emails and phone calls over a 6-week span. No thanks.

January 16, 2025

Charly was great and made the process fast and easy. I had a limited budget and he worked to recommend good vehicles and steer us away from ones that wouldn't meet our needs. His help was greatly apprec More

by amango3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charly Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Great Lakes Toyota responded

We're delighted to hear that Charly made your experience at Great Lakes Toyota smooth and efficient! It's wonderful knowing he could assist you in finding the right vehicle for your needs. Thanks for sharing this feedback with us!

January 15, 2025

I was greeted in a friendly fashion. Service was done professionally and quickly. I have no complaints. More

by TKERN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Great Lakes Toyota responded

We're delighted to hear that you had a friendly and efficient experience with our team at Great Lakes Toyota. Thank you for sharing your positive feedback, and we look forward to serving you again!

January 14, 2025

Service was amazing. Highly recommend these amazing individuals. Top notch team of incredible and professional individuals. Huge shout out to both Jose and Brandon for th More

by hull.ej14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Esnard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Feltner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Great Lakes Toyota responded

Thank you for the fantastic feedback! We're delighted to hear that Jose and Brandon provided such amazing service at Great Lakes Toyota. We appreciate your recommendation and look forward to serving you again in the future!

January 14, 2025

Was an absolute pleasure working with Mike and the Toyota Great Lakes Staff. Was extremely friendly and helpful with our purchase and very knowledgeable. I would totally recommend working with him for your n More

by Rebecca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Great Lakes Toyota responded

Hi Rebecca! We're delighted to hear that Mike and the Great Lakes Toyota team made your experience so positive! Thank you for recommending us, and enjoy your vehicle!

January 13, 2025

Dan is so professional and extremely customer oriented. He is a pleasure to work with and makes you feel right at home! More

by waynereediphone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Great Lakes Toyota responded

We're delighted to hear that Dan made your experience at Great Lakes Toyota so welcoming and professional. Thank you for sharing this wonderful feedback!

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