Great Lakes Subaru - Service Center

A pleasure. Very friendly / courteous service staff. Informative, knowledgeable and customer sensitive. All work completed in timely fashion. Very friendly / courteous service staff. Informative, knowledgeable and customer sensitive. All work completed in timely fashion. More

Awesome service. Have worked with dealership for years. Noah always takes care of our service needs. Have worked with dealership for years. Noah always takes care of our service needs. More

Great customer service from when I arrived to Great Lakes and to the time I pickup my vehicle for service. and to the time I pickup my vehicle for service. More

My recent oil change was completed in a very acceptable time. I appreciate the courtesy from all staff that assisted me. The waiting room is quite comfortable, clean and stocked with snacks and beverages. time. I appreciate the courtesy from all staff that assisted me. The waiting room is quite comfortable, clean and stocked with snacks and beverages. It made me feel that I was very important as a customer to the dealership. More

My car went to the dealer 3 times for intermitent engine issues after my regualar mechanic replaced the fuel pump with an aftermarket part. Long story short the dealership discovered that the fuel pump was issues after my regualar mechanic replaced the fuel pump with an aftermarket part. Long story short the dealership discovered that the fuel pump was defective. I worked with Noah all 3 times. He was friendly, easy to work with, and cared about resolving my issue. Great Lakes Subaru doesn't over book customers like most dealers do to maximize profit. They also won't over sell me on service that is not broken. This is why I will give them them my busineess when I have complex problems that require their expertise. Thank you for your assistance. More

My service was on time and everyone was very friendly! I highly recommend them for service. I highly recommend them for service. More

You guys are the best One hour I’m in and out oil change tires rotated and a clean car can’t ask for more than that thank you tires rotated and a clean car can’t ask for more than that thank you More

Fast service and friendly staff! Comfortable waiting space with snacks and drinks. Thank you for the fast service! Comfortable waiting space with snacks and drinks. Thank you for the fast service! More

Everything was done well but the parts did not arrive on time to complete the service in a timely manner. We should have brought the vehicle back when the parts arrived. My wife did not like not having he time to complete the service in a timely manner. We should have brought the vehicle back when the parts arrived. My wife did not like not having her Rav 4 to drive but they give a vehicle to drive. Lindsey worked with Spitzer to arrange for the bill to be covered under our warranty. Thank you !!! More

Everything was done well. Even the vehicle was washed before it was returned to me. Even the vehicle was washed before it was returned to me. More