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Great Lakes Subaru - Service Center

Findlay, OH

4.8
322 Reviews

322 Reviews of Great Lakes Subaru - Service Center

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October 27, 2023

Nathan is always very good to work with in the Service department. I have been a customer with this dealership and service group for over 14 years and have had zero issues with any aspect of their service More

by lclawson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of the members of the service group!, Tony Tijerina
October 25, 2023

I’ve never been a customer with these people I’ve never even looked at a car with a salesman at this company. However, they keep emailing me asking me how my new purchases when I try to unsubscribe from th More

by B421DGLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’ve dealt with none of these people. That’s why you’re getting these emails annoy me.
October 23, 2023

Great service with the staff being friendly, polite and efficient but took care of business, More

by CHURALEE222
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only dealt with the young man in the service department that dealt with Subarus
October 22, 2023

Everyone was very nice and helpful treated us very respectfully helped us understand how all features on the car worked More

by deb.best
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd lucius, Grant Thompson, Tony Tijerina
October 22, 2023

Great customer service! I always know that the service will be done professionally and in a reasonable time. More

by chapsj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2023

When the tire repair was finished, the tire and Jack were just tossed in the trunk. More

by bgerschutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance dept
October 14, 2023

They gave my dog a chew toy and were super kind to him while we waited for my car’s oil to be changed. It was a fast oil change, and they even did a tire rotation, inspection, and ran it through the car w More

by chess.venis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
October 13, 2023

There was a mix up and Noah and the service crew went above and beyond to make sure my car was not only serviced, but they stayed over and replaced wheel bearings. More

by MARYOBRINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
October 12, 2023

We had some problems with the protection added to our new vehicle but Laura and Jose made it right. More

by nancy-myer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Esnard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance in Finance is fantastic. , Laura Shuck
October 12, 2023

Very efficient and timely. Everyone I dealt with was pleasant and courteous. I would recommend them. More

by marcandbetsyhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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