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Great Lakes Subaru - Service Center

Findlay, OH

4.8
390 Reviews

390 Reviews of Great Lakes Subaru - Service Center

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May 10, 2024

The best service in town ,and I enjoy the service very much.thanks a lot! More

by LIGHG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Thompson
May 09, 2024

I Appreciate the excellent customer service and communication provided. Highly recommend purchasing and servicing a vehicle here! More

by CATHERINEBROWNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oh no; I forgot her name but she welcomes people when bringing in vehicles for scheduled service. Listened to my concern and personally looked at my vehicle to investigate my issue. Handled immediately and provided the solution. She is top notch!!
May 07, 2024

Service Department, as usual, carried out all aspects of requested work with professionalism and efficiency. I choose to drive 25 miles for servicing that I could get locally where I live. More

by DLMONTAGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah in Service Department
May 06, 2024

I wish there were so many more sales people in this world like Jose I would buy 1000 cars a year from him More

by jesnard0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Esnard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
May 06, 2024

I think this is the 4th car we've bought from Mike Goebel. Great prices and always a smooth experience - highly recommended! More

by DMKLAUSNER
Recommend Dealer
Yes
Employees Worked With
Michael Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Tijerina
May 04, 2024

RILEY WAS VERY KNOWLEDGEABLE AND VERY PROFESSIONAL. . VERY FRIENDLY STAFF ALL THE WAY AROUND.EXCELLENT SERVICE More

by mahlerdavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RILEY
May 04, 2024

We were driving through the Findlay area and had a CVT transmission issue. Noah was very helpful on the phone and during the subsequent warranty work at Great Lakes Subaru. Within a few hours we were bac More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Courtney
May 02, 2024

Good service friendly staff scheduling is easy, good reminders, very efficient and fast will recommend to others More

by cruzluciom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

My oil change took forever yesterday and after I was told it was done and I paid it took 3 people to find where my car was. I was there for an hour and a half and was not happy with the customer service I re More

by mandyd484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Esnard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Shuck
April 30, 2024

I always trust them with my vehicles and are very friendly. They know what they are talking about. More

by BARTOCENTRAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in service
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