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Great Lakes Subaru - Service Center

Findlay, OH

4.8
346 Reviews

346 Reviews of Great Lakes Subaru - Service Center

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December 19, 2024

I love coming here for the great customer service. They're always welcoming and willing to explain and resolve any issues. More

by AINBODY89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Great Lakes Subaru responded

We're delighted to hear that you enjoy the customer service at Great Lakes Subaru! Our team is always here to help and ensure your visits are pleasant. Thanks for sharing your experience with us!

December 18, 2024

Quick service friendly and went out of their way to help me with my problem More

by CHIZZ28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Dec 18, 2024 -

Great Lakes Subaru responded

We're so glad our Great Lakes Subaru team could assist you! Thanks for the kind review and please don't hesitate to reach out if we can be of service again in the future!

December 13, 2024

Jose is the most personable, straight talking salesman I know. He knows the vehicles and works to find the best fit for the customer. More

by Cuznbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Esnard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Great Lakes Subaru responded

We're delighted to hear that Jose provided such a personable and straightforward experience at Great Lakes Subaru. Our team is dedicated to finding the perfect fit for each customer, and it's great to know we hit the mark!

December 07, 2024

noah is very easy to deal with, gets you in and out in a timely fashion explains what was found and needs to be done in the future Like dealing with him( John Doyle) More

by DYL_JHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah- service department
Dec 09, 2024 -

Great Lakes Subaru responded

We're delighted to hear that Noah provided you with efficient and clear service at Great Lakes Subaru. Thank you for sharing your experience!

December 05, 2024

We had our oil change and tires rotated, services was very timely and staff very helpful. More

by laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Esnard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey Stone
Dec 06, 2024 -

Great Lakes Subaru responded

Laura, thank you for trusting Great Lakes Subaru with your business!

December 03, 2024

The service technician I was working with was very prompt and courteous upon my arrival to drop off my truck. More

by TERRIE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Great Lakes Subaru responded

We're delighted to hear that our team provided prompt and courteous assistance during your visit at Great Lakes Subaru. Thank you for sharing your experience with us!

December 03, 2024

Excellent customer service! My car needed immediate attention and they went above and beyond in scheduling me in a timely manner. The problem was corrected quickly. Everyone wa More

by JOELLEN777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Dec 03, 2024 -

Great Lakes Subaru responded

We're delighted to hear that our team at Great Lakes Subaru provided you with excellent service and resolved your issue promptly. Thank you for recommending us!

December 03, 2024

Routine oil change. I really like that they wash the car and do a full inspection. More

by Russlisa23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
Dec 04, 2024 -

Great Lakes Subaru responded

Thank you for trusting Great Lakes Subaru with your service needs! We appreciate your business and look forward to seeing you next time!

November 29, 2024

The service department was easy to work with in scheduling service . Chevk-in went smoothly and the waiting room was pleasant and well stocked with refreshments and searing with accommodations for More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah
Nov 29, 2024 -

Great Lakes Subaru responded

Thank you for sharing your experience with us at Great Lakes Subaru! We're glad to hear that our service department made scheduling easy and provided a comfortable waiting area. We appreciate your patience regarding the timing, and we're happy the discount coupon was helpful. Looking forward to serving you again in the future!

November 27, 2024

Always excellent service - efficient, hospitable and very professional. My experience has been a very good one since my earliest days of owning a Subaru in 2016. More

by LJTHEIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Courtney in Service
Nov 28, 2024 -

Great Lakes Subaru responded

We're delighted to hear that you've consistently had excellent experiences with us at Great Lakes Subaru since 2016. Thank you for your continued trust and support! Here's to many more successful visits!

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