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Great Lakes Subaru - Service Center

Findlay, OH

4.8
322 Reviews

322 Reviews of Great Lakes Subaru - Service Center

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May 01, 2024

My oil change took forever yesterday and after I was told it was done and I paid it took 3 people to find where my car was. I was there for an hour and a half and was not happy with the customer service I re More

by mandyd484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Esnard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Shuck
April 30, 2024

I always trust them with my vehicles and are very friendly. They know what they are talking about. More

by BARTOCENTRAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in service
April 30, 2024

Dan in the service department communicated very well with me about the oil change done on my Highlander. The service was completed in a timely manner. More

by MARTI7145
Recommend Dealer
Yes
Employees Worked With
Dan
April 29, 2024

Was happy to buy our vehicle at a local dealership. Rob kept us informed when our vehicle was being built and delivered. More

by KENJANET50
Recommend Dealer
Yes
Employees Worked With
Rob Love
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Tijerina
April 27, 2024

Dan and the service department did an excellent job in servicing our Toyota sienna van. More

by JBOSTER53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in service department
April 26, 2024

Always receive prompt, courteous service when I bring in my Subaru for service. Only complaint is the too frequent texts and emails reminding me of appointment date and time. More

by rkwalters76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
April 24, 2024

Staff was helpful, knowledgeable and courteous did their jobs. That’s all I have to say. More

by AJDE29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Thompson, Tony Tijerina
April 24, 2024

I arrived on time for my 10000 mile service. Dan, Davron made sure I was taken care of. My car was done before I expected. More

by bjorn55554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Esnard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Davron
April 19, 2024

Pathetic, horrible, anti-customer, useless, incompetent, insincere, inept. Followers of the dark side. They should try politics. They would fit right in with the cesspool in Washington DC. More

by TRADL43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Riley
April 13, 2024

I like having the appointment on time and getting out in a reasonable timely fashion. More

by jmarovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay
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