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Great Lakes Subaru - Service Center

Findlay, OH

4.8
340 Reviews

340 Reviews of Great Lakes Subaru - Service Center

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December 31, 2024

Always a good experience with Great Lakes Toyoya. Riley was especially helpful in getting what we needed for service. Very friendly staff. More

by BLANDMIKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
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Jan 02, 2025 -

Great Lakes Subaru responded

Thank you for sharing your positive experience with Great Lakes Subaru! We're glad to hear Riley and the team provided friendly and helpful service. We look forward to assisting you again in the future!

December 29, 2024

great service, above and beyond usual service, went out of their way to help me More

by JAMESDOONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
lindsey
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Dec 30, 2024 -

Great Lakes Subaru responded

This is great to hear, James! Thank you for coming to Great Lakes Subaru!

December 21, 2024

They got me in right away and fixed my tire stud. Only problem was it took awhile to get through to someone on the phone. More

by walkinmyhorseshoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Dec 23, 2024 -

Great Lakes Subaru responded

Thank you for sharing your experience with Great Lakes Subaru! We're glad we could assist with your tire stud and appreciate the feedback about phone communication. We'll work on improving that aspect to serve you better next time! Safe travels!

December 20, 2024

Our car wasn't functioning properly. We took it in first thing in the morning. Car was diagnosed, and fixed by 3PM. Great work! More

by jdee2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Dec 20, 2024 -

Great Lakes Subaru responded

We're delighted to hear that our team at Great Lakes Subaru was able to diagnose and fix your car so efficiently. Thank you for trusting us with your vehicle, and we're here if you need anything else!

December 19, 2024

I love coming here for the great customer service. They're always welcoming and willing to explain and resolve any issues. More

by AINBODY89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Great Lakes Subaru responded

We're delighted to hear that you enjoy the customer service at Great Lakes Subaru! Our team is always here to help and ensure your visits are pleasant. Thanks for sharing your experience with us!

December 18, 2024

Quick service friendly and went out of their way to help me with my problem More

by CHIZZ28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Dec 18, 2024 -

Great Lakes Subaru responded

We're so glad our Great Lakes Subaru team could assist you! Thanks for the kind review and please don't hesitate to reach out if we can be of service again in the future!

December 13, 2024

Jose is the most personable, straight talking salesman I know. He knows the vehicles and works to find the best fit for the customer. More

by Cuznbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Esnard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Great Lakes Subaru responded

We're delighted to hear that Jose provided such a personable and straightforward experience at Great Lakes Subaru. Our team is dedicated to finding the perfect fit for each customer, and it's great to know we hit the mark!

December 07, 2024

noah is very easy to deal with, gets you in and out in a timely fashion explains what was found and needs to be done in the future Like dealing with him( John Doyle) More

by DYL_JHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah- service department
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Dec 09, 2024 -

Great Lakes Subaru responded

We're delighted to hear that Noah provided you with efficient and clear service at Great Lakes Subaru. Thank you for sharing your experience!

December 05, 2024

We had our oil change and tires rotated, services was very timely and staff very helpful. More

by laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Esnard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey Stone
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Dec 06, 2024 -

Great Lakes Subaru responded

Laura, thank you for trusting Great Lakes Subaru with your business!

December 03, 2024

The service technician I was working with was very prompt and courteous upon my arrival to drop off my truck. More

by TERRIE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Great Lakes Subaru responded

We're delighted to hear that our team provided prompt and courteous assistance during your visit at Great Lakes Subaru. Thank you for sharing your experience with us!

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