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Great Lakes Subaru - Service Center

Findlay, OH

4.8
325 Reviews

325 Reviews of Great Lakes Subaru - Service Center

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November 23, 2024

They treat you with kindness and respect. I Like to take my truck over to their dealer ship. Even when I see Andre he is always still polite to me. He sold me my truck. More

by RICKHASTINGS89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 22, 2024

Very friendly, respectful and great service. Get you in and out in a timely manner. More

by pcellar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Great Lakes Subaru responded

Thank you for trusting Great Lakes Subaru with your service needs! Our team appreciates your support and looks forward to seeing you next time!

November 20, 2024

They were professional, friendly, and timely. Enjoyed the Starbucks coffee too while waiting. No problems at all. More

by JOJORN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names. Service department
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Nov 21, 2024 -

Great Lakes Subaru responded

We're delighted to hear you had a great experience with us at Great Lakes Subaru! Thanks for the positive feedback!

November 17, 2024

Had my Tundra in for routine maintenance and the dealership completed the service timely and communicated the results very well. More

by MRHammer14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
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Nov 19, 2024 -

Great Lakes Subaru responded

We're delighted to hear that your truck's maintenance was handled efficiently at Great Lakes Subaru. Thank you for sharing your experience, and we look forward to assisting you again in the future!

November 16, 2024

As always, courteous, knowledgeable, prompt service; appreciate Noah's skillset and attention to customer satisfaction More

by jlbpriest
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NOAH in Subaru Service
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Nov 18, 2024 -

Great Lakes Subaru responded

We're delighted to hear that Noah and the team at Great Lakes Subaru always provide you with courteous and knowledgeable service. Thank you for your kind words, we appreciate your support!

November 15, 2024

We bring our Lexus RX350 for service- we always deal with Noah. He is always so friendly and professional. A definitive asset for Great Lakes! More

by DUNCANS4HIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Courtney
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Nov 15, 2024 -

Great Lakes Subaru responded

Thank you for sharing this wonderful feedback with us! We're delighted to hear that Noah consistently provides friendly and professional service at Great Lakes Subaru. We appreciate your trust in our team for servicing your Lexus RX350!

November 09, 2024

Needs a small refrigerator to keep water cold. Snacks were a good idea Thank you. More

by Larocco
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Great Lakes Subaru responded

Thank you for visiting Great Lakes Subaru! We appreciate your feedback and will certainly keep it in mind for future improvements to our facilities. Take care!

November 09, 2024

Great Lakes got us in for service in a timely manner and they were friendly and efficient. More

by JDJETER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 11, 2024 -

Great Lakes Subaru responded

Thank you for visiting our team here at Great Lakes Subaru! We appreciate your positive feedback and hope to see you again in the future!

November 09, 2024

Great service! Fixed the problem! Thanks! Will come back again! Great wonderful amazing keep it up! More

by MROBB45840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Nov 11, 2024 -

Great Lakes Subaru responded

We're delighted to hear that you had a great experience with our service team at Great Lakes Subaru! Thank you for the kind words, and we look forward to welcoming you back in the future!

November 08, 2024

The staff in service department were able to give precise guidance on how the service would go. More

by BETH18
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Nov 11, 2024 -

Great Lakes Subaru responded

We're happy to hear our Great Lakes Subaru team provided you with helpful assistance, Beth! Thanks for the review and please don't hesitate to reach out if we can be of service again in the future!

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