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Great Lakes Subaru - Service Center

Findlay, OH

4.8
383 Reviews

383 Reviews of Great Lakes Subaru - Service Center

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April 10, 2025

Riley was friendly , informative and professional. The dealership was on time , we will return in six months. More

by hokecindy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
Apr 11, 2025 -

Great Lakes Subaru responded

We're delighted to hear that Riley and the Great Lakes Subaru team provided such a positive experience. Thank you for your kind words, and we look forward to welcoming you back in six months!

April 10, 2025

Great dealership, great service department. They do what is needed without recommending a lot of unneeded things. More

by JOSHUATHILMONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Apr 11, 2025 -

Great Lakes Subaru responded

Joshua, we're delighted to hear that you had a positive experience with our service department at Great Lakes Subaru. Thanks for the feedback and trust in us!

April 10, 2025

Great Service as usual. Good days and times for maintenance to be performed. The staff are all very helpful! More

by schore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Apr 11, 2025 -

Great Lakes Subaru responded

Thank you for sharing your positive experience with us at Great Lakes Subaru! We're delighted to hear that our service and staff continue to meet your expectations. We look forward to assisting you again next time!

April 09, 2025

They were quick, thorough and polite. They washed my car and fixed everything. Great job More

by KIM.STEWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Apr 10, 2025 -

Great Lakes Subaru responded

Thank you for sharing your experience, Kim! We appreciate you trusting the Great Lakes Subaru team with your vehicle and hope you won't hesitate to reach out if we can be of service again in the future!

April 08, 2025

The services that I had done on my car, we're done in a timely manner. More

by JTCSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not deal with the sales department on this visit.
Apr 09, 2025 -

Great Lakes Subaru responded

Thank you for sharing your experience! We appreciate you trusting the Great Lakes Subaru team with your service needs!

April 02, 2025

Great service. My car was making a strange noise, which I was afraid may be hard to diagnose, but they were able to identify the problem immediately and fixed it w More

by TOODLESTEAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Apr 03, 2025 -

Great Lakes Subaru responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Great Lakes Subaru was able to quickly diagnose and fix the issue with your car. We appreciate your trust in us, and we're always here if you need further assistance.

March 26, 2025

Always reliable, professional and pretty fast. I think their customer satisfaction for service is near 100%. I also like and trust Andre Roach in the sales department. He is always willing to a More

by CREFFNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Great Lakes Subaru responded

Thank you for highlighting your positive experience with Andre and the team at Great Lakes Subaru! We're delighted to know that our service meets your expectations in reliability, professionalism, and speed. Your trust means a lot to us!

March 22, 2025

Usually great work done by the service dept. Unfortunately, a 30 yr master mechanic forgot to put the cap back in my radiator. Luckily he caught it. I was called in my way home and pulled over t More

by DUCKHUNTERBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
March 20, 2025

Well done. I was satisfied with communication with the service person and his honestly with what needed to be done. More

by TRENTSPONSELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah, in service department
Mar 21, 2025 -

Great Lakes Subaru responded

We're glad to hear that you were satisfied with the communication and honesty from our service team at Great Lakes Subaru. Thank you for your feedback, and we look forward to assisting you again in the future!

March 20, 2025

My car was water spotted from lack of proper rinse or towel drying after wash. More

by DD.BENNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Mar 21, 2025 -

Great Lakes Subaru responded

Thank you for your feedback, DD. We'll share this with the team and look forward to your next visit! - Great Lakes Subaru

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