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Great Lakes Subaru

Findlay, OH

Overview
Employees
Reviews
Vehicles
4.8
744 Reviews
Great Lakes Subaru in Findlay, OH, is proud to be an automotive leader in our area. Since opening our doors, Great Lakes Subaru has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Great Lakes Subaru wll get you into the car or truck you choose with professionalism and attention to your needs. Great Lakes Subaru offers a full selection of services including: New Vehicle Sales Pre-Owned Vehicle Sales Car Loans and Financing Online Service Appointment Scheduling Great Lakes Subaru has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Great Lakes Subaru offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business.
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920 Plaza St

Findlay, OH

45840

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Showing 744 reviews

November 17, 2024

Jose should be commended by all of his managers for being the best salesperson any customers would ever want. He knew what i needed and took his time and provided all the information i needed when i called More

by RONY B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Esnard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Great Lakes Subaru responded

Thank you for sharing your experience! We're delighted to hear that Jose provided such excellent service at Great Lakes Subaru. Enjoy your new car and we look forward to seeing you again in the future!

November 16, 2024

Travis was fantastic and VERY knowledgeable about all the vehicles I tested! Great experience all around! More

by Amy.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Great Lakes Subaru responded

Amy, we're delighted to hear that Travis provided you with a fantastic experience at Great Lakes Subaru! Thanks for sharing your positive feedback. Enjoy your new ride!

November 16, 2024

As always, courteous, knowledgeable, prompt service; appreciate Noah's skillset and attention to customer satisfaction More

by jlbpriest
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NOAH in Subaru Service
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Nov 18, 2024 -

Great Lakes Subaru responded

We're delighted to hear that Noah and the team at Great Lakes Subaru always provide you with courteous and knowledgeable service. Thank you for your kind words, we appreciate your support!

November 15, 2024

Finance staff were dishonest and not transparent with pricing resulting in significantly more expenses. Car received was not as ordered. Lighting upgrade was not provided as advertised. Many other issues More

by Disappointed Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Davron, Drew
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November 15, 2024

We bring our Lexus RX350 for service- we always deal with Noah. He is always so friendly and professional. A definitive asset for Great Lakes! More

by DUNCANS4HIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Courtney
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Nov 15, 2024 -

Great Lakes Subaru responded

Thank you for sharing this wonderful feedback with us! We're delighted to hear that Noah consistently provides friendly and professional service at Great Lakes Subaru. We appreciate your trust in our team for servicing your Lexus RX350!

November 13, 2024

We enjoyed working with Dakota. He is very polite, knowledgeable and helpful. He answered all of our questions and kept us up to date on the purchase of our Toyota. We highly reco More

by lindah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Stanley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Weekly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Great Lakes Subaru responded

Thank you for sharing your experience with Dakota at Great Lakes Subaru! We're delighted to hear that he provided knowledgeable and helpful service. Your recommendation means a lot to us, and we hope you're enjoying your new Toyota!

November 10, 2024

Jose bent over backwards to make my experience buying a new Tacoma as smooth and seamless as possible. He has demonstrated a level of customer service that far exceeds my usual expectations. More

by MAGOYETTE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Esnard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Davron Alimov
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Nov 11, 2024 -

Great Lakes Subaru responded

We're delighted to hear that Jose went above and beyond to make your experience at Great Lakes Subaru a smooth one! Thank you for sharing such positive feedback, and enjoy your new Tacoma!

November 09, 2024

Needs a small refrigerator to keep water cold. Snacks were a good idea Thank you. More

by Larocco
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Great Lakes Subaru responded

Thank you for visiting Great Lakes Subaru! We appreciate your feedback and will certainly keep it in mind for future improvements to our facilities. Take care!

November 09, 2024

Great Lakes got us in for service in a timely manner and they were friendly and efficient. More

by JDJETER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 11, 2024 -

Great Lakes Subaru responded

Thank you for visiting our team here at Great Lakes Subaru! We appreciate your positive feedback and hope to see you again in the future!

November 09, 2024

Great service! Fixed the problem! Thanks! Will come back again! Great wonderful amazing keep it up! More

by MROBB45840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Nov 11, 2024 -

Great Lakes Subaru responded

We're delighted to hear that you had a great experience with our service team at Great Lakes Subaru! Thank you for the kind words, and we look forward to welcoming you back in the future!

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