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Great Lakes Subaru

Findlay, OH

Overview
Employees
Reviews
Vehicles
4.8
769 Reviews
Great Lakes Subaru in Findlay, OH, is proud to be an automotive leader in our area. Since opening our doors, Great Lakes Subaru has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Great Lakes Subaru wll get you into the car or truck you choose with professionalism and attention to your needs. Great Lakes Subaru offers a full selection of services including: New Vehicle Sales Pre-Owned Vehicle Sales Car Loans and Financing Online Service Appointment Scheduling Great Lakes Subaru has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Great Lakes Subaru offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business.
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920 Plaza St

Findlay, OH

45840

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Showing 769 reviews

December 31, 2024

Always a good experience with Great Lakes Toyoya. Riley was especially helpful in getting what we needed for service. Very friendly staff. More

by BLANDMIKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
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Jan 02, 2025 -

Great Lakes Subaru responded

Thank you for sharing your positive experience with Great Lakes Subaru! We're glad to hear Riley and the team provided friendly and helpful service. We look forward to assisting you again in the future!

December 29, 2024

great service, above and beyond usual service, went out of their way to help me More

by JAMESDOONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
lindsey
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Dec 30, 2024 -

Great Lakes Subaru responded

This is great to hear, James! Thank you for coming to Great Lakes Subaru!

December 27, 2024

All of the associates were friendly. The facility was spotless. Large selection. Charly was fantastic! More

by Kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Kyle Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charly Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Great Lakes Subaru responded

Thank you for your review, Kathy! We appreciate your business! -Great Lakes Subaru

December 27, 2024

Brandon was a great help getting the car I wanted with payments that I could afford. He even helped me set up my Bluetooth and explained all the details of my car. I appreciate his help and patience. More

by Tammy23Th
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Feltner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2024 -

Great Lakes Subaru responded

Hi Tammy, we're delighted to hear that Brandon provided such helpful service at Great Lakes Subaru! It's wonderful knowing he made the process smooth and informative for you. Enjoy your new car!

December 24, 2024

Brandon did an amazing job and TJ was a huge help in explaining the warranty options. More

by Bfeltner2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Feltner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ
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Dec 24, 2024 -

Great Lakes Subaru responded

It means so much to hear our team gave you such excellent care! Thank you for the review, and we hope you're loving your vehicle! – Great Lakes Subaru

December 23, 2024

Love ❤️ love Great Lakes Toyota! Great customer service and Jose and Davron are awesome 🤩 forever customer. More

by tinkerbella625
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Esnard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Davron
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Dec 23, 2024 -

Great Lakes Subaru responded

Thank you for being customers for life! Jose and Davron look forward to seeing you next time at Great Lakes Subaru!

December 23, 2024

Great Lakes provided a good deal on my new car and got me out of there fast. Unfortunately, they didn’t have any of the accessories I wanted. More

by Steven
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2024 -

Great Lakes Subaru responded

Steven, we're glad to hear you got a good deal and quick service at Great Lakes Subaru! We apologize for the lack of accessories and appreciate your understanding. Let us know if there's anything else we can assist with in the future!

December 21, 2024

They got me in right away and fixed my tire stud. Only problem was it took awhile to get through to someone on the phone. More

by walkinmyhorseshoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Dec 23, 2024 -

Great Lakes Subaru responded

Thank you for sharing your experience with Great Lakes Subaru! We're glad we could assist with your tire stud and appreciate the feedback about phone communication. We'll work on improving that aspect to serve you better next time! Safe travels!

December 20, 2024

Our car wasn't functioning properly. We took it in first thing in the morning. Car was diagnosed, and fixed by 3PM. Great work! More

by jdee2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Dec 20, 2024 -

Great Lakes Subaru responded

We're delighted to hear that our team at Great Lakes Subaru was able to diagnose and fix your car so efficiently. Thank you for trusting us with your vehicle, and we're here if you need anything else!

December 19, 2024

I love coming here for the great customer service. They're always welcoming and willing to explain and resolve any issues. More

by AINBODY89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Great Lakes Subaru responded

We're delighted to hear that you enjoy the customer service at Great Lakes Subaru! Our team is always here to help and ensure your visits are pleasant. Thanks for sharing your experience with us!

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