Great Lakes Subaru
Findlay, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Always excellent service - efficient, hospitable and very professional. My experience has been a very good one since my earliest days of owning a Subaru in 2016. very professional. My experience has been a very good one since my earliest days of owning a Subaru in 2016. More
1. Had to sell a Rav 4 worth $18000 for only $11000 because Toyota value was down - The Rav 4 was in great condition and serviced regularly on time with Had to sell a Rav 4 worth $18000 for only $11000 because Toyota value was down - The Rav 4 was in great condition and serviced regularly on time with Toyota. Very disturbing. 2. Next we were sold a 2016 Jeep by Great Lakes Toyota on Jan 2022 for over $28000 - It was a bad bad deal because they did not tell us at the time that in just a couple of year the Jeep would go to a piece of crap and this was normal for Jeeps. 3. Tryed to turn it in three years later they only gave us 4000 for trade in and said it was basicly a piece of crap and at a certain age thats what happens to Jeep. A little late to inform us. 4. Now we bought a used 2015 Sienna for $15,886.00. with the trade in of the Jeep at only a mere $4000 plus we gave you cash $15,624.00 in cash and still owed $20,305.56 to be financed. Something is wrong here !!!! We were told Hancock could not finance it because of Loan to Value ratio, however we thought Great Lakes Toyota had our best interest in mind and would get us the best deal. It seems we could not trust Great Lakes Toyota to do this., They financed the loan for 10.19% and Hancock will finance it at 7.49% without the service contracts. More
They treat you with kindness and respect. I Like to take my truck over to their dealer ship. Even when I see Andre he is always still polite to me. He sold me my truck. I Like to take my truck over to their dealer ship. Even when I see Andre he is always still polite to me. He sold me my truck. More
Very friendly, respectful and great service. Get you in and out in a timely manner. Get you in and out in a timely manner. More
The car purchased was a Toyota Camry not Subaru as indicated below. Michael Goebel and his team provided outstanding service. My car specifications were met, delivery was timely, instructions were cle indicated below. Michael Goebel and his team provided outstanding service. My car specifications were met, delivery was timely, instructions were clear and communicated well, and everyone was personable. More
Travis kept me posted on any and all changes during my buying process. Great guy to work with and is so honest. Made me feel like I was taking to a family member. I will continue working with Travis as lo buying process. Great guy to work with and is so honest. Made me feel like I was taking to a family member. I will continue working with Travis as long as he stays Toyota!!!! More
Dakota was exceptionally kind and helpful from the very first phone encounter. He kept in touch with updates as we searched for our requested car. He was very organized and understanding during the purcha first phone encounter. He kept in touch with updates as we searched for our requested car. He was very organized and understanding during the purchase procedures. He taught us many new tech functions and helped us with phone connections. Every employee that assisted in the process was kind. More