Great Lakes Subaru

Negotiating trade-in price with Grant Thomson was a bit of a challenge but we did reach an agreement and everyone ended happy of a challenge but we did reach an agreement and everyone ended happy More

Great service but cost is a concern! The cost to service your vehicle is too high. The cost to service your vehicle is too high. More

The service technician was informative and explained what was needed to fix my car and how long it would take to get the part. was needed to fix my car and how long it would take to get the part. More

Good Experience, really enjoyed working with Mike Goebel. I don't know if it is the dealership practice, but I would have liked to have test driven the car in addition to the salesperson, because I might ha I don't know if it is the dealership practice, but I would have liked to have test driven the car in addition to the salesperson, because I might have understood or retained some of the special features better...the older you get, your memory isn't the same, plus if you haven't had a car with all the new technology, it is all kind of foreign. Then realized once I got home, I didn't have a car manual for me to look at and see how to use everything. Kind of felt pressure on the warranties or scared if I didn't buy at least one. Didn't do well with my budget, but I bought one. Maybe explain some of the experience with the type of car you purchase, what issues that make/model might be know to have? Idk, still not sure I want the warranty, but afraid to cancel it too. But, all in all, definitely recommend the dealership and Mike. I would buy another car from them (but I'm hoping this is my forever car). More

Cathy was very helpful with the purchase of my car. This is the second vehicle I have purchased from her. She is very knowledgeable and very friendly. I highly recommend anyone working with Cathy for t This is the second vehicle I have purchased from her. She is very knowledgeable and very friendly. I highly recommend anyone working with Cathy for the their next car purchase! More

Jose listen and understands my car needs. Very professional, patient, and personable. This is the second car I’ve purchased through him. I would refer others to Jose. Very professional, patient, and personable. This is the second car I’ve purchased through him. I would refer others to Jose. More

Had an issue with dual USB port (been going on for awhile). They updated it and educated me on the type of cord I need for optimal performance. awhile). They updated it and educated me on the type of cord I need for optimal performance. More

They worked me into an available time slot due to a cancellation. Noah helped me find the coupons I wanted to use and was very polite and pleasant to work with. They were prompt and even washed my ca cancellation. Noah helped me find the coupons I wanted to use and was very polite and pleasant to work with. They were prompt and even washed my car before returning it to me; greatly appreciated!!! More

Easy to make and change appointment. Efficient, professional, and friendly service. Comfortable customer waiting room. Thank you Efficient, professional, and friendly service. Comfortable customer waiting room. Thank you More

Service Advisor Noah was professional, knowledgeable and friendly. The Service to my car was done quickly. friendly. The Service to my car was done quickly. More