Great Lakes Subaru

Drew was great to work with and went over the top to help us find the vehicle that best fits our needs. We will come back if we need another vehicle in the future. Drew did not pressure us at all and made us find the vehicle that best fits our needs. We will come back if we need another vehicle in the future. Drew did not pressure us at all and made us feel comfortable in looking around, More

Noah is always so helpful and takes care of my Subaru as it was his own! it was his own! More

Drew was great. He helped us navigate the whole process. Kyle did a great job with the financing. He helped us navigate the whole process. Kyle did a great job with the financing. More

Cathy with Great Lakes Toyota was very helpful and knowledgeable. She was able to answer all of my questions and was a great help in my quest to find a new car. knowledgeable. She was able to answer all of my questions and was a great help in my quest to find a new car. More

The dealer was very low pressure and offered lots of good information. I do wish they would have offered a little more for our trade-in, but the big selling point was the no market adjusted price above the m information. I do wish they would have offered a little more for our trade-in, but the big selling point was the no market adjusted price above the msrp. Other dealerships had marked the model I was looking at thousands above sticker. Not at Great Lakes, they worked with us in the deal. More

Great friendly service available appointment when I needed it done. Noah is always on top of things needed it done. Noah is always on top of things More

Easy to schedule service. Greeted immediately upon my arrival (even before I got out of my car!). Noah gives such great customer service! Comfortable waiting area. Rob Tong ev Greeted immediately upon my arrival (even before I got out of my car!). Noah gives such great customer service! Comfortable waiting area. Rob Tong even gave me a Subaru dog toy for my Poodle that I didn't even bring with me. More

thank you Cathy & Courtney For helping Emily & I get in to the car we wanted & being so focused on our personal goals! thank you for making this car buying experience so enjoyable!! to the car we wanted & being so focused on our personal goals! thank you for making this car buying experience so enjoyable!! More

I don't think I dealt with Grant Thompson? I had Tony for financial. Mike was very helpful and worked great with me to be able to purchase this car. The only problem I have, and I don't kno I had Tony for financial. Mike was very helpful and worked great with me to be able to purchase this car. The only problem I have, and I don't know if it's a dealership practice or Mike's, not letting or offering the customer a chance to test drive the car. He drove it and showed me all the features, but at my age, and not having a car prior to this that has all the 'smart' features, I didn't retain any of it. And my car didn't have a manual with it, so it is frustrating trying to figure out how to use all the features. I had to call Mike a second time for a manual and he had advised he couldn't find one for my year of car, so he did send me after that call ad 2019 Subaru Crosstrek manual. I am bringing my car back for touch up of paint that was off the back and one other spot and Mike said there was no charge and he would fill my tank, so I am bringing it in on the 13th of December. My financial person was okay, very focused on filling out my paperwork and selling me warranties, not much personal interaction at all. More

Greeted immediately upon pulling into quick service lane. Easy check in and comfortable waiting area. Service done quickly and as requested. Easy check in and comfortable waiting area. Service done quickly and as requested. More