Great Lakes Subaru

Fast friendly and fair. Met my expectations and gave me confidence that if I have an issue they will resolve it. Met my expectations and gave me confidence that if I have an issue they will resolve it. More

Trust worthy, friendly and clean. I always feel comfortable dealing with the sales people. Treat me with respect I always feel comfortable dealing with the sales people. Treat me with respect More

We are from Michigan and found this vehicle on the Toyota.com website. I knew I wanted a Toyota Sienna to replace my Camry. Dakota Weekly was our Product Knowledge Specialist. He was very professional Toyota.com website. I knew I wanted a Toyota Sienna to replace my Camry. Dakota Weekly was our Product Knowledge Specialist. He was very professional and courteous. When I first contacted the dealership about the vehicle Dakota said it was being purchased and was not available. I requested that he please contact me if the deal fell thru. One week later I received a call that it was now available. I was so impressed he remembered and actually contacted me. We did everything via phone, email, or text. It should be noted the Toyota Sienna is very hard to find and I had contacted many dealerships looking for one. Dakota was the only person that called me back. I had been looking for several weeks. We did the financing thru our local credit union. There were no issues between the credit union and the dealership. They worked well together to get all the necessary forms completed. The dealership was efficient and responded quickly. Kyle Stanley the finance manager at the dealership handled the paperwork for the payment portion and he did a great job explaining and walking us thru all the paperwork that needed to be signed. When we arrived to pick up the vehicle all went smoothly. Dakota showed us how use all the features in the vehicle. When there were questions he did not know the answer to, he found them. He was very helpful thru the entire process of purchasing and picking up the vehicle, especially since we were so far way, He was very detail oriented pointing out features were were not aware of, such as free oil changes for the 2 years I was as little nervous about purchasing the vehicle out of state, and also sight unseen. The vehicle was clean and shiny and everything went very well! When we are in the market for another vehicle we will definitely contact Dakota again. Thank you for a good experience! More

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Easy going and helpful throughout the process. Dakota weekly was an excellent person to work with and very knowledgeable Dakota weekly was an excellent person to work with and very knowledgeable More

Great Job! Excellent oil change and tire rotation. Very quick service! Will come back when needed. Excellent oil change and tire rotation. Very quick service! Will come back when needed. More

We came in not even expecting to be able to get a car and left with a brand new 2024! left with a brand new 2024! More

Both Noah and Christopher were very helpful. Service was completed as promised . I definitely will bring my car back. Service was completed as promised . I definitely will bring my car back. More

The person at the desk when I dropped off the car was helpful and knowledgeable. helpful and knowledgeable. More

The service advisor Noah was fantastic. Knowledgeable and efficient on communicating with me throughout the process. Knowledgeable and efficient on communicating with me throughout the process. More