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Great Lakes Subaru

Findlay, OH

4.8
718 Reviews
Great Lakes Subaru in Findlay, OH, is proud to be an automotive leader in our area. Since opening our doors, Great Lakes Subaru has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Great Lakes Subaru wll get you into the car or truck you choose with professionalism and attention to your needs. Great Lakes Subaru offers a full selection of services including: New Vehicle Sales Pre-Owned Vehicle Sales Car Loans and Financing Online Service Appointment Scheduling Great Lakes Subaru has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Great Lakes Subaru offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business.
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920 Plaza St

Findlay, OH

45840

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Showing 718 reviews

December 03, 2024

The service technician I was working with was very prompt and courteous upon my arrival to drop off my truck. More

by TERRIE0
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rob Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Excellent customer service! My car needed immediate attention and they went above and beyond in scheduling me in a timely manner. The problem was corrected quickly. Everyone wa More

by JOELLEN777
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dan
December 02, 2024

Andre is the best one there! Would recommend him to anyone in need of a vehicle. More

by susan.kau45
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Stanley is top notch in the finance dept!
Dec 03, 2024 -

Great Lakes Subaru responded

We appreciate the fantastic review for Andre and the team, Susan! Thank you for coming to Great Lakes Subaru!

November 29, 2024

The service department was easy to work with in scheduling service . Chevk-in went smoothly and the waiting room was pleasant and well stocked with refreshments and searing with accommodations for More

by DB
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rob Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah
Nov 29, 2024 -

Great Lakes Subaru responded

Thank you for sharing your experience with us at Great Lakes Subaru! We're glad to hear that our service department made scheduling easy and provided a comfortable waiting area. We appreciate your patience regarding the timing, and we're happy the discount coupon was helpful. Looking forward to serving you again in the future!

November 27, 2024

Always excellent service - efficient, hospitable and very professional. My experience has been a very good one since my earliest days of owning a Subaru in 2016. More

by LJTHEIS
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Recommend Dealer
Yes
Employees Worked With
Noah Courtney in Service
Nov 28, 2024 -

Great Lakes Subaru responded

We're delighted to hear that you've consistently had excellent experiences with us at Great Lakes Subaru since 2016. Thank you for your continued trust and support! Here's to many more successful visits!

November 24, 2024

There was no pressure sales. Quick and easy transaction. They were very accommodating to my needs More

by AAUGS
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dakota weekly
Nov 25, 2024 -

Great Lakes Subaru responded

We're so glad to hear it! Thank you for rating us five stars! – Great Lakes Subaru

November 24, 2024

1. Had to sell a Rav 4 worth $18000 for only $11000 because Toyota value was down - The Rav 4 was in great condition and serviced regularly on time with More

by WELCHEQ
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Purchase Time
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Recommend Dealer
No
Employees Worked With
Michael Goebel
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

They treat you with kindness and respect. I Like to take my truck over to their dealer ship. Even when I see Andre he is always still polite to me. He sold me my truck. More

by RICKHASTINGS89
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Eddie Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Great Lakes Subaru responded

Rick, we're delighted to hear that Andre and the Great Lakes Subaru team continue to provide you with excellent service. Thanks for sharing your experience!

November 22, 2024

Very friendly, respectful and great service. Get you in and out in a timely manner. More

by pcellar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Great Lakes Subaru responded

Thank you for trusting Great Lakes Subaru with your service needs! Our team appreciates your support and looks forward to seeing you next time!

November 20, 2024

They were professional, friendly, and timely. Enjoyed the Starbucks coffee too while waiting. No problems at all. More

by JOJORN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names. Service department
Nov 21, 2024 -

Great Lakes Subaru responded

We're delighted to hear you had a great experience with us at Great Lakes Subaru! Thanks for the positive feedback!

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