Great Lakes Subaru
Findlay, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Excellent customer service! My car needed immediate attention and they went above and beyond in scheduling me in a timely manner. The problem was corrected quickly. Everyone wa My car needed immediate attention and they went above and beyond in scheduling me in a timely manner. The problem was corrected quickly. Everyone was professional and helpful. Highly recommend! More
Andre is the best one there! Would recommend him to anyone in need of a vehicle. Would recommend him to anyone in need of a vehicle. More
The service department was easy to work with in scheduling service . Chevk-in went smoothly and the waiting room was pleasant and well stocked with refreshments and searing with accommodations for scheduling service . Chevk-in went smoothly and the waiting room was pleasant and well stocked with refreshments and searing with accommodations for laptops. The job took somewhat longer than estimated, but a full report was given at the end. The discount coupon rea)lyrics helped offset the high price. More
Always excellent service - efficient, hospitable and very professional. My experience has been a very good one since my earliest days of owning a Subaru in 2016. very professional. My experience has been a very good one since my earliest days of owning a Subaru in 2016. More
1. Had to sell a Rav 4 worth $18000 for only $11000 because Toyota value was down - The Rav 4 was in great condition and serviced regularly on time with Had to sell a Rav 4 worth $18000 for only $11000 because Toyota value was down - The Rav 4 was in great condition and serviced regularly on time with Toyota. Very disturbing. 2. Next we were sold a 2016 Jeep by Great Lakes Toyota on Jan 2022 for over $28000 - It was a bad bad deal because they did not tell us at the time that in just a couple of year the Jeep would go to a piece of crap and this was normal for Jeeps. 3. Tryed to turn it in three years later they only gave us 4000 for trade in and said it was basicly a piece of crap and at a certain age thats what happens to Jeep. A little late to inform us. 4. Now we bought a used 2015 Sienna for $15,886.00. with the trade in of the Jeep at only a mere $4000 plus we gave you cash $15,624.00 in cash and still owed $20,305.56 to be financed. Something is wrong here !!!! We were told Hancock could not finance it because of Loan to Value ratio, however we thought Great Lakes Toyota had our best interest in mind and would get us the best deal. It seems we could not trust Great Lakes Toyota to do this., They financed the loan for 10.19% and Hancock will finance it at 7.49% without the service contracts. More
They treat you with kindness and respect. I Like to take my truck over to their dealer ship. Even when I see Andre he is always still polite to me. He sold me my truck. I Like to take my truck over to their dealer ship. Even when I see Andre he is always still polite to me. He sold me my truck. More
Very friendly, respectful and great service. Get you in and out in a timely manner. Get you in and out in a timely manner. More