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Great Lakes Subaru

Findlay, OH

Overview
Employees
Reviews
Vehicles
4.8
855 Reviews
Great Lakes Subaru in Findlay, OH, is proud to be an automotive leader in our area. Since opening our doors, Great Lakes Subaru has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Great Lakes Subaru wll get you into the car or truck you choose with professionalism and attention to your needs. Great Lakes Subaru offers a full selection of services including: New Vehicle Sales Pre-Owned Vehicle Sales Car Loans and Financing Online Service Appointment Scheduling Great Lakes Subaru has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Great Lakes Subaru offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business.
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920 Plaza St

Findlay, OH

45840

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Showing 855 reviews

May 30, 2025

Noah was polite, prompt and pleasant. The work on my car was done in a timely manner and paperwork was explained. The dealership builder is clean and organized and everyone is pleasant. More

by GRANDMATERRY2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah
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May 30, 2025 -

Great Lakes Subaru responded

Thank you for sharing your experience with us! We're delighted to hear that Noah and the team at Great Lakes Subaru provided excellent service in a clean and organized environment. We appreciate your feedback and look forward to serving you again!

May 30, 2025

Working with Charly was a breeze. There was no sales pressure as he worked with us and got the price we could work with. The Subaru we wanted he didn’t have on the lot but found one i More

by TUPER52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charly Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025

Very polite and nice to deal with. We got there early and they were ready for me. Took shorter time than they said. Great place. More

by SUEELLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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May 30, 2025 -

Great Lakes Subaru responded

We're delighted to hear that your experience at Great Lakes Subaru was efficient and pleasant! Thank you for sharing this positive feedback, and we hope to see you again soon.

May 27, 2025

I've always had great service and convenient scheduling for my Subaru regular maintenance schedule. Great customer service More

by NETSIE615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley handled my service. My husband was actually there I was at work
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May 27, 2025 -

Great Lakes Subaru responded

Hi Netsie! Thank you for sharing your positive experience with us at Great Lakes Subaru! We're delighted to hear that our team consistently provides great service and convenient scheduling. We look forward to continuing to serve you in the future!

May 25, 2025

Service personnel very knowledgeable and helpful. Pleased with the performed services- completed in timely manner More

by BEVWILLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025 -

Great Lakes Subaru responded

Hi Bev, we're delighted to hear that our service team at Great Lakes Subaru provided knowledgeable and timely assistance. Thank you for sharing your positive experience! Safe travels!

May 24, 2025

Excellent service from the moment I arrived. Lindsey was very informative and friendly. Great person! More

by NELLIE2965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
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May 26, 2025 -

Great Lakes Subaru responded

Hi Nellie, we're delighted to hear that Lindsey provided you with excellent service at Great Lakes Subaru! Thank you for sharing your experience, and we hope to see you again soon! Safe travels!

May 22, 2025

Have been having vehicles serviced there most of the time since before it was Great Lakes and they have retained many of staff members we knew and trusted for their expertise with Subarus and Toyotas when i More

by GMTRAXLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah, and another gentleman in service…has a mild southern accent.
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May 23, 2025 -

Great Lakes Subaru responded

Thank you for your continued trust in our team at Great Lakes Subaru! We're delighted to have retained the staff members you've come to know and rely on over the years. We look forward to serving you and your vehicles for many more miles ahead!

May 21, 2025

It’s a good dealership and most of the people are very friendly especially Andre Roach. More

by JANSWISHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Great Lakes Subaru responded

Thanks for the great review of Great Lakes Subaru, Jan! Andre & the team look forward to seeing you again next time!

May 21, 2025

It’s a good dealership, very clean and I love working with Andre Roach. Such a great guy!! More

by JANSWISHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2025 -

Great Lakes Subaru responded

This review means more to our team than you know! Thank you for being a loyal customer! - Great Lakes Subaru

May 20, 2025

First time using service department for oil change and inspection and was very impressed by all aspects of the experience. Friendly helpful staff and great waiting area with amenities. More

by MILLERRBHS
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
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May 20, 2025 -

Great Lakes Subaru responded

We're delighted to hear that your first visit to our Great Lakes Subaru service department was impressive! Our team takes pride in providing a welcoming atmosphere and top-notch amenities. Thanks for sharing your experience with us!

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