Great Lakes Kia (formerly Capital Kia)

Purchase of KIA Sorento This dealership sales personnel are friendly, professional, courteous and fair. Basha Osman was very knowledgeable and walked me through each step of This dealership sales personnel are friendly, professional, courteous and fair. Basha Osman was very knowledgeable and walked me through each step of the process. He went above and beyond making sure I got the best deal. He also took the time to explain the all the new features. I highly recommend Basha and will tell my friends about him. More

Tess shirey This is a great place the people are very nice and helpful. Tyler was are sales person he did a great job explaining things. Because of him we also pu This is a great place the people are very nice and helpful. Tyler was are sales person he did a great job explaining things. Because of him we also purchased a second vehicle More

Tire replaced Todd did a great job for this service I am very satisfied with the service that I received. That’s all I have to say. Todd did a great job for this service I am very satisfied with the service that I received. That’s all I have to say. More

Will Spears and the team did a amazing job If they treat you half as good as they did me your winning and will be driving a new car that your friends will be jealous of If they treat you half as good as they did me your winning and will be driving a new car that your friends will be jealous of More

Excellent customer service The service department has excellent customer service. They keep you updated on the status of your vehicle. Zach in the sales department is excelle The service department has excellent customer service. They keep you updated on the status of your vehicle. Zach in the sales department is excellent. I highly recommend this dealership! More

Fast Courteous Service They are very courteous, fast and efficient . They always answer all my questions.I would recommend them highly.U am looking forward to their new muc They are very courteous, fast and efficient . They always answer all my questions.I would recommend them highly.U am looking forward to their new much needed location. More

Terrible My experience with this dealership was not a good one. The initial sales guy was not informative, and more importantly didn’t care about the customer. My experience with this dealership was not a good one. The initial sales guy was not informative, and more importantly didn’t care about the customer. His attitude was horrible the way he spoke to us was unprofessional. The manager wasn’t willing to make any kind of deal on the car. More

Great Problem Solving Skills Service Advisor Scott Maddy of Kia of Easton was very helpful in orchestrating a very successful and timely solution to a rather unique tire/wheel/whe Service Advisor Scott Maddy of Kia of Easton was very helpful in orchestrating a very successful and timely solution to a rather unique tire/wheel/wheel lock situation by listening and understanding the issue, then quickly communicating with other Kia of Easton personnel to formulate a successful plan of action that worked out very well for all involved. I really appreciate his polite and proffesional efforts on behalf of a very sastified Kia Soul owner. Thank you very much, David Gibson More