Great Lakes Hyundai of Dublin

Great customer service The car buying experience is never fun. Working with Hyundai and Shane made it much better than all previous experiences I've had. Shane was thoughtfu The car buying experience is never fun. Working with Hyundai and Shane made it much better than all previous experiences I've had. Shane was thoughtful, courteous and professional and I would recommend others going to speak with him if they are interested in Hyundai. We left feeling like we got the car we wanted that met our specific needs. Happy customers here! Thanks Shane! More

DO NOT try to Lease a car from this dealer!! In short, this dealer plays games with leasing, refusing to provide details of how they calculated the lease payments. They were quoting monthly amou In short, this dealer plays games with leasing, refusing to provide details of how they calculated the lease payments. They were quoting monthly amounts that were anywhere from $20 - $50 over what I calculated the payment should be. When I first went in there and test drove a Santa Fe, they came back with only a monthly payment. The sales rep gave me some story that it was the used car manager who came up with the number, and that I should probably accept it now because he thinks it wasn't calculated correctly and should be much higher. Sorry, I need to see the details behind the number. Next day, discussing a somewhat different configuration, they still came back with the same monthly payment as the day before, with no further detail. In subsequent days, despite the sales rep asking what he could do to earn my business, and me telling him that I needed to be comfortable with the lease calculation, still no detail. Eventually he came back and offered a lower lease payment, but on a lesser model than what I was looking for. When I said No Thanks to that offer, he came back and said the only other thing he could do was to sign me up as an Uber driver, which would get a $30/month discount. I'm thinking he was actually serious, but to me that was a joke and an insult. Bottom line: when it comes to leasing, this dealership is either incompetent or dishonest, or both. I'm sure there is lots of money to be made by a dealership writing leases and selling monthly payments to people who don't understand leasing terms. But, they will never make a dime off of me. I went down the street and dealt with an honest dealer who shared all of their leasing details with me, and they earned my business. More

Excellent Great staff, very accommodating and straightforward. Felt very unpressured and well informed during the whole process. Would and will definitely recom Great staff, very accommodating and straightforward. Felt very unpressured and well informed during the whole process. Would and will definitely recommend this dealership to anyone that I know that is interested in a new vehicle More

Thanks Very happy with purchase am enjoying new car everyone was very friendly the sales people were very helpful knew the product am a repeat customer Very happy with purchase am enjoying new car everyone was very friendly the sales people were very helpful knew the product am a repeat customer More

Dennis Hyundai I was very happy with my experience. I had shopped around multiple dealerships and this was by far the best. They did everything to fit my pricing nee I was very happy with my experience. I had shopped around multiple dealerships and this was by far the best. They did everything to fit my pricing needs. Kevin, my salesman, even went up to a Cleveland Hyundai dealership himself to get the vehicle I wanted. I couldn't be happier with the experience. More

Myf the quality of the product manand Pleasant Experience I have been a customer of Dennis Hyundai for 7 years and I keep coming back because of the quality of the product (the car) and the people I have deal I have been a customer of Dennis Hyundai for 7 years and I keep coming back because of the quality of the product (the car) and the people I have dealt with over the years. That is the best recommendation that I can give. More

Excellent customer service. No pressure. Price as expected. My 2nd car purchase from Dennis, and won't be the last! I highly recommend Dennis Hyundai and Brent customer service. No pressure. Price as expected. My 2nd car purchase from Dennis, and won't be the last! I highly recommend Dennis Hyundai and Brent. More

Great Dealership We've gotten 3 cars from Dennis Hyundai. There's a reason for that. Great cars at great prices. The sales staff has never attempted to sell me somethi We've gotten 3 cars from Dennis Hyundai. There's a reason for that. Great cars at great prices. The sales staff has never attempted to sell me something I didn't need or want. They have always been professional in their approach to selling me a vehicle. More

Good, but need to streamline your process The whole process felt pretty clunky and it was hard to tell what exactly was happening, I can't tell if it's because they were over complicating some The whole process felt pretty clunky and it was hard to tell what exactly was happening, I can't tell if it's because they were over complicating something that should be simple, like the financing deal. I came in and paid half cash and felt like they were still giving me only a so:so deal with the financing. More

Great Customer Service Suzana Vitanovic was really professional and do great to work with. She took time to explain everything to us and made sure that we were satisfied.I w Suzana Vitanovic was really professional and do great to work with. She took time to explain everything to us and made sure that we were satisfied.I would definitely recommend her. More