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Great Lakes Hyundai of Dublin

Columbus, OH

4.4
423 Reviews

2441 Billingsley Rd.

Columbus, OH

43235

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Showing 423 reviews

March 21, 2017

Awesome! They went all the way to Indiana to get me the exact vehicle I wanted...my car is perfect! I could not be happier with the service that was provided t More

by rgrassi0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent
Mar 29, 2017 -

Great Lakes Hyundai of Dublin responded

Happy customers are what we aim for! Thanks for the five stars and the fabulous review. We're thrilled to hear you were so pleased with the service you received and we're glad to hear our sales team went above and beyond to get you just the vehicle you wanted. We hope you'll keep Dennis Hyundai in mind for your next purchase and we look forward to serving you in the future. Have a great day!

March 20, 2017

2nd purchase at Dennis Hyundai in less than one year! My husband needed a new car in September and we purchased at Dennis Hyundai. This experience was so easy and painless that when I needed a new vehicl More

by powell4102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 21, 2017 -

Great Lakes Hyundai of Dublin responded

Wow, thank you for such a fantastic and detailed review! We are honored that Dennis Hyundai was your one and only choice for your new vehicle. Our sales and service teams work hard every day to ensure each of our customers has an exceptional, easy and pain-free experience and we're happy to hear that was just what you experienced. We'll be looking forward to serving you again whether that's for service or for a new purchase! Have an excellent day.

March 18, 2017

Excellent experience. Kevin knowledgeable and helpful this is the third vehicle we have purchased from him and would recommend him to anyone buying or leasing a vehicle. More

by nhk4550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 21, 2017 -

Great Lakes Hyundai of Dublin responded

We're glad to hear that Kevin has impressed you enough to bring you back to Dennis Hyundai three times! We're sure he will very much appreciate your recommendation. We hope that you'll be back again for any other future purchases. Take care, and have a fantastic day!

March 17, 2017

First-time Hyundai shopper After doing a ton of research on various SUVS and prove points, I tried more than a few dealerships and had the best experience at Dennis Hyundai of D More

by kuns7glak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Linsey
Mar 21, 2017 -

Great Lakes Hyundai of Dublin responded

Thank you for the kind words and the stellar review! We're thrilled to hear the best experience you had while recently car shopping was with us at Dennis Hyundai - we work hard to ensure we deliver the best customer service in our industry. We hope to serve you again for any future purchases! Take care.

March 17, 2017

First Hyundai It took several weeks to get the vehicle we desired delivered. Jim always kept in touch with us, giving regular status updates as to when it was sche More

by kdgreenlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Linsey
Mar 21, 2017 -

Great Lakes Hyundai of Dublin responded

Thank you for taking the time out of your day to write us a review! Jim is a true asset to our team and we're glad to hear he delivered the same fantastic customer service as we expect from all of our employees. Communication and a low-pressure sales environment are important to us and our customers here at Dennis Hyundai - we want everyone to leave in the vehicle they want and need. We hope you'll think of us again for any future car purchases and hope you have a great day!

March 16, 2017

Surprised to buy Hyundai This is the second car I have bought from this dealership. I bought a used eclipse there several years back. The employee who helped me, Shane Little? More

by urlastfrag1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Little
Mar 21, 2017 -

Great Lakes Hyundai of Dublin responded

Thank you for leaving us such a glowing review! The team here at Dennis Hyundai is proud of both the brand we represent and the level of customer service we provide which simply can't be matched anywhere else. Shane is a fantastic asset to our team and just like our other salespeople cares about our customers rather than pressuring them into a vehicle they may not want or need. We'll pass along your kind comments and hope to serve you again on your next purchase! Enjoy your new Elantra.

March 16, 2017

New Car purchase Survey I can say that the sales representative was very well knowledged. Opon my return in about a year to buy another vehicle im hoping that the same sales More

by rttosco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Munn
Mar 21, 2017 -

Great Lakes Hyundai of Dublin responded

We're glad to hear the team member who assisted you made such a great impression! Our team here at Dennis Hyundai are all knowledgeable, hard-working individuals that are passionate about finding the right car for our customers. We look forward to serving you again when you are ready to make your next purchase! Have a great day.

March 11, 2017

Hyundai The dealership was on a list of multiple dealerships visited in the area. I am satisfied with the car I chose and will likely go back for my next car. More

by sstiltn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 13, 2017 -

Great Lakes Hyundai of Dublin responded

Thanks for the great review! We're happy to hear you are enjoying your new vehicle and that out of your list of dealerships in our area, Dennis Hyundai is who you went with. We look forward to your future visit and providing you the same exceptional service next time. Take care, and have a great day.

March 10, 2017

review As I stated in earlier part of this survey, I would have liked a more transparent pricing process. The employee we were working with constantly had t More

by yavorsky.3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Mar 30, 2017 -

Great Lakes Hyundai of Dublin responded

Thank you for your feedback and your review - we value all of the insight our customers have into the service we provide. Our goal is to guarantee the best possible experience for our valued customers, and that may mean our team members have to confirm certain actions with supervisors. We appreciate your patience and are sorry to hear you feel we wasted any of your time. We would appreciate the opportunity to learn more about your experience so that we may improve our customer service practices - please call Adam Bryant at (614) 889-2441. Thanks again, and take care.

March 09, 2017

Above and Beyond The care and consideration of this dealer are exceptional. Not only did they supply my wife and I a free lunch, but the salesman came in on his day o More

by rcmattingly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Linsey, Nick Justice,Alex Warbritton
Mar 13, 2017 -

Great Lakes Hyundai of Dublin responded

Thank you so much for your glowing review. We are honored to have served you and your family over the years and are pleased to hear our staff maintained their standard of going above and beyond for each of our customers. At Dennis Hyundai, we feel it's the little touches that put us above the rest and we hope to provide you with the same great service in the future. Take care, and enjoy your new vehicle!

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