Great Lakes Hyundai of Dublin
Columbus, OH
Filter Reviews by Keyword
By Type
Showing 423 reviews
Screwed over by Jeff McDonald in finance Got sold protections I did NOT need-----------was very pushy and over exaggerative with everything being "worst case scenario"""""""""" no wonder he Got sold protections I did NOT need-----------was very pushy and over exaggerative with everything being "worst case scenario"""""""""" no wonder he is not there. Called dealership this morning and left VM and 12 hours later NO one has called me back, re: Santa Fe Limited Bumped my door against the stantion for shopping carts and big chunk of paint fell off. Must of bought their paint at "Big Lots".. Cannot play radio without car running or open doors.....that's ingenious.......save the battery by ruining the ozone layer More
Needs a little work Not sure of how long the finance guy has been working in that role. Spent way to much time in the office because they were out of lease contracts whic Not sure of how long the finance guy has been working in that role. Spent way to much time in the office because they were out of lease contracts which affected any customer there leasing a vehicle. They had to get them from another location. Waited almost an extra hour for the person to get there with the contracts. Once we completed the paperwork, found that things were not correct not once but twice. Then we get a call the next day to say they had the wrong car listed on extended warranty paperwork and had to come in again. I know it was a very busy Saturday but you need to slow down and check and recheck your work. More
Good experience Highly recommend working with Shane Little. Sales experience was great. Actual purchase process was not as good. Was told pricing that we knew was Highly recommend working with Shane Little. Sales experience was great. Actual purchase process was not as good. Was told pricing that we knew was incorrect... we eventually got a good price after showing a guaranteed price from another nearby dealership. More
Good Service The staff is friendly and helpful. They even let me take the car out without a staff member so I could get a real feel for the car. The staff is friendly and helpful. They even let me take the car out without a staff member so I could get a real feel for the car. More
Hit or miss Salesperson was great. Finance manager not so much. See comments above concerning my experience with him. Unprofessional, made fun of my name. Would n Salesperson was great. Finance manager not so much. See comments above concerning my experience with him. Unprofessional, made fun of my name. Would not want to do business with him involved again but Kevin was great. More
Happy Great job Jim! The Santa Fe is perfect. I appreciate the time you took with Corinne and I especially after my low blood sugar episode. Driving the San Great job Jim! The Santa Fe is perfect. I appreciate the time you took with Corinne and I especially after my low blood sugar episode. Driving the Santa Fe Sport everyday and enjoying all the New Features.Getting my new phone soon will be out to see you soon! Thanks for putting the I in Dennis. No one else would have caught it. More
Good Service The dealership has provided us good service with our 2012 Hyundai, and are very satisfied with the excellent experience with our 2017 purchase. We lo The dealership has provided us good service with our 2012 Hyundai, and are very satisfied with the excellent experience with our 2017 purchase. We look forward to dealing with in the future. More
Lease Turn In I really enjoy working with the salespeople at Dennis Hyundai of Dublin. They are very professional and always willing to work with you. I highly reco I really enjoy working with the salespeople at Dennis Hyundai of Dublin. They are very professional and always willing to work with you. I highly recommend Dennis Hyundai of Dublin. More
New Car Jim was extremely patient and helpful in this process. He provided me all possible options available to allow me to make the best decision in my purch Jim was extremely patient and helpful in this process. He provided me all possible options available to allow me to make the best decision in my purchase. More
OVER PRICE Price provided to me was over there are certain. They didn't provided me the discounts I was eligible for. I was charged for the sevices I was never a Price provided to me was over there are certain. They didn't provided me the discounts I was eligible for. I was charged for the sevices I was never asked for More