Great Lakes Hyundai of Columbus

I went into the Dennis Hyundai dealership after having a horrible experience at the Easton Mercedes service department. I hate to shop for cars and haggle over prices. However, the experience with James w horrible experience at the Easton Mercedes service department. I hate to shop for cars and haggle over prices. However, the experience with James was quick and painless getting out of my current vehicle into a new Hyundai. I was impressed by the dealership and with James and would recommend it to anyone in the market for a Hyundai. More

This is the first time I have ever taken the time to rate anything ever! I felt it imperative that I warn people of the deceptive practices of this shady dealership. This was to be my first new car purchas anything ever! I felt it imperative that I warn people of the deceptive practices of this shady dealership. This was to be my first new car purchase and I went in to test drive and possible purchase a Hyundai Veloster. Mamoon was very friendly and knowledgable about the car. We went for a test drive and I liked the car but really didn't want the added tech package. However, I was willing to go ahead and pay the extra $2000 for this package if they would give me a total out the door price with taxes and all fees listed. Finally, after some back and forth I am presented with an estimate that's nearly $2000 more than what it should be! They had added a "protection" package for $1395 plus $250 doc fees! The "protection" package protects the interior from spills, stain, or tears. I told them I was not interested in the protection package and they said it had already been applied to the car and they could not sell it without it! Now, they may get away with insulting other people's intelligence and I may be part xxxx from south eastern Ohio but this is the exact type of doing business that makes so many people cringe when they think of sales people and I will not tolerate it! They asked what they could do to earn my business today and I told them to drop the price $2000 which is right about where it would be with MSRP if not a little under. They let me walk. I went to Ricart and told them about my experience at Dennis and they said they get a lot of people that come in and tell them of the horror that is Dennis Hyundai! The funniest thing is at Dennis they said how they were selling these cars so well they could't keep them on the lot but they had 5 or 6 of them. Ricart had one and the other dealer I went to had 2. From my research, it is accurate to say these cars are selling well and usually with little to no discount below MSRP. In the end Ricart saved the day by getting me the car I wanted at a fair price and with no hassle! Final word: unless money is no object or you are incredibly stupid don't shop Dennis Hyundai! More

Awesome bunch of guys and went above and beyond to get me the vehicle I wanted. Very friendly and I was in and out in no time. I highly recommend them for your next vehicle purchase. the vehicle I wanted. Very friendly and I was in and out in no time. I highly recommend them for your next vehicle purchase. More

Rahn Harper is the best salesperson we have ever dealt with. We live north of Pittsburgh, PA and could not find the new Sonata turbo. Rahn was so helpful that he not only found the car we were looking f with. We live north of Pittsburgh, PA and could not find the new Sonata turbo. Rahn was so helpful that he not only found the car we were looking for, but he personally delivered it to our house within 4 days! Rahn was very professional, efficient, and friendly. We could not have asked for a better car-buying experience. If you are from Columbus or even 4 hours away, it would be worth your time to give Rahn Harper a call and see if he could beat your local dealer's price and service. More

bought a new car and it was the worst experience of my life! Love the car...hate the dealership. Had to wait for better then a month for parts that were supposed to be on the car. Was harrased by the de life! Love the car...hate the dealership. Had to wait for better then a month for parts that were supposed to be on the car. Was harrased by the delership on nearly a daily basis for paperwork concerning my educator discount they gave me. buy a kia just not from Dennis! More

Had a Great experience! Wonderful sales team, fast and helpful! First time Kia buyer and will recommend to friends! Our salesman was very laid back and did not pressure us. The manager Andrew was also gr helpful! First time Kia buyer and will recommend to friends! Our salesman was very laid back and did not pressure us. The manager Andrew was also great! They quickly worked up the numbers and had the car ready very quickly! More

My husband, Joe, and I purchased a 2011 Sonata from Dennis Huyndai in May. The day we bought this car we had already been to a Honda dealership and Nissan dealership. Joe loves to shop for cars - I d Dennis Huyndai in May. The day we bought this car we had already been to a Honda dealership and Nissan dealership. Joe loves to shop for cars - I do not. So by the time we got to Dennis I was tired, frustrated and ready to go home. Not to mention, I had my heart set on an Altima and didn't even want to look at a Sonata. But Joe had done his research and decided we had to look at the 2011 model. (He is convinced it is going to be Car of the Year.) When we pulled into the lot I was pleasantly surprised by the changes in the body style - not what I was expecting at all. Then I drove it... What an awesome car! I was immediately convinced that this was the car for us. Our sales person (Pete Seeds) was the most knowledgeable salesperson I have ever met. He knew this car inside and out - he knew all the specs, details and options. Pete was patient, friendly and didn't pressure us at all. We got the interest rate and payment we wanted and a fair price for our trade-in. We left the dealership very happy and pleased with our purchase. I have made several recommendations for Pete, and will continue to do so. More

Instead of using existing holes in the front bumper they just took two metal screws and drilled into the bumper. They refused to fix it.. Materson and Dennis called me a liar and Materson said he could bel just took two metal screws and drilled into the bumper. They refused to fix it.. Materson and Dennis called me a liar and Materson said he could believe he had wasted his time walking out to talk to me... keep in mind I had just purchased a car from these creeps. I filed a BBB claim and tried to get my insurance to fix the car since Dennis vandalized it... insurance said sorry Dennis owned it when it was vandalized. Terrible dealership and really miserable people to work with. More