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Great Lakes Hyundai of Columbus

Columbus, OH

2.4
342 Reviews

2900 Morse Road

Columbus, OH

43231

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Showing 342 reviews

September 18, 2016

Hyundai Sonata Hybrid Staff was courteous and professional. Biggest problem was time at dealership. Financing and waiting for car to be cleaned were excessive. Overall h More

by matt.mcintyre.pe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valentine
Sep 20, 2016 -

Great Lakes Hyundai of Columbus responded

Hi Matt, thank you for sharing your experience with us. Our staff want to be efficient and helpful, so our customers can drive away feeling confident that they made the right decision to choose Dennis Hyundai of Easton. We will use your feedback to work on the areas where we need to improve, to better the experience of all customers. Take care.

September 18, 2016

Team Effort The team worked well together. Although several people were involved in the sale, I received the deal that was agreed to. My salesperson worked with m More

by tbonina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales Manager, aditional salesperson (Ryan?), Finance
Sep 20, 2016 -

Great Lakes Hyundai of Columbus responded

Thank you for expressing your thoughts on your experience. The Dennis Hyundai of Easton sales team will work diligently to honor deals and obtain the best deal possible. We offer maintenance packages to our customers, as we are always looking out for their best interest. It means a lot to us to hear that you noticed how well our team works together! Have a nice day.

September 11, 2016

Recommend highly Valentine was exceptional in every aspect of the sales process. I relayed my comments to the Sales Manager, who was also very professional & apprecia More

by laura9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valentine
Sep 12, 2016 -

Great Lakes Hyundai of Columbus responded

Thank you for all of your wonderful compliments on our staff. All of the staff at Dennis Hyundai of Easton try to build life long relationships with customers. We want our customers to feel respected and valued, so they are comfortable coming to us with all of their concerns. Please let us know if there is anything else that we can do for you. Enjoy your new vehicle!

September 09, 2016

Good experience It was a fun day when I picked up my new Elantra. Everybody was more than friendly and helpful. I was fully informed every step of the way and treate More

by jeanpierrecyr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
pete
Sep 12, 2016 -

Great Lakes Hyundai of Columbus responded

We appreciate you letting us know that you were more than satisfied with the services we performed on your vehicle. Here at Dennis Hyundai of Easton, were are committed to excellence in all aspects. Our employees personal standards are set very high, so you can expect to treated with the utmost respect. Thank you for trusting us with your Elantra!

September 09, 2016

Review I didn't like the pressure to buybthat All-State insurance. I think its a sneaky upsell on Hyundais part. It definitely left a bad taste on my mouth. More

by lenorawinslow49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Sep 26, 2016 -

Great Lakes Hyundai of Columbus responded

Thank you for bringing this to our attention. We apologize if you felt pressure to purchase additional services. Our staff only do their best to help patrons make an informed decision based on their needs. We can assure you that our stellar reputation does not include pressure tactics. Andy Panchal invites you to contact him directly at (614) 471-2900, to discuss the details of your experience.

September 08, 2016

Satisfy They took too much time and kindly unprofessional in a way. They made me uncomfortable when they told me they must go with me on the road test. More

by wagnerlc3463
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 12, 2016 -

Great Lakes Hyundai of Columbus responded

Thank you for reaching out to us. We apologize if you were not happy with your experience here. Please know that we never intend to make our customers feel uncomfortable and it concerns us deeply to hear this. Our staff set very high standards in our dealership and among these standards are professionalism and efficiency. We would be grateful for an opportunity to speak with you directly to address all of your concerns. Please contact Chris at (614) 471-2900.

August 25, 2016

2017 Elantra 2017 Hyundai Elantra Limited is a great car. I am so impressed with the quality of the product and the professional employees that made my car purchas More

by kbe1543
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy and Will
Aug 29, 2016 -

Great Lakes Hyundai of Columbus responded

The 2017 Hyundai Elantra Limited is a fantastic vehicle and we couldn't be happier to see you enjoying it! We're glad our highly trained and knowledgeable team here at Dennis Hyundai of Easton was able to serve and advise you with your recent purchase. If you're in need of any tips or future services, feel free to reach out to us for additional assistance. We look forward to hearing from you again!

August 23, 2016

No hassle buying Kendell Bowers made the car buying experience very pleasant and hassle free. What a joy to have fun buying a new car and get a great deal as well. More

by magsinoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendell Bowers and Mitch.
Aug 26, 2016 -

Great Lakes Hyundai of Columbus responded

Thank you for taking the time to leave us a review. We really appreciate your feedback and the 5-star review. Our staff is wonderful at taking care of our customers and we're happy to know Kendell went above and beyond for you. We look forward to seeing you so please come back again!

August 20, 2016

My first New Car I recently purchased a lease of a 2017 Hyundai Elantra from Dennis Hyundai on Morse Road. It was a very pleasant experience. Everyone was friendly and More

by rayears52
Recommend Dealer
Yes
Aug 24, 2016 -

Great Lakes Hyundai of Columbus responded

Thank you for this 5-star review! Our outstanding team was glad to help you into your new Elantra - it is a great car, so we hope it continues to meet all of your needs. We appreciate your loyalty. If you ever have questions, please don't hesitate to give us a call. Otherwise, we look forward to seeing you at your next service appointment. Until then, we wish you all the best!

August 20, 2016

New car purchase Was a nice experience . Staff was helpful and friendly. Finance department was easy to work with. My car was delivered as promised. The staff worked More

by nyygrl242
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendell
Aug 24, 2016 -

Great Lakes Hyundai of Columbus responded

Helpful, friendly staff, an easy financing experience, the right price, and an on-time delivery sounds great to us! Thank you for taking the time to leave this review - we always love to hear from our customers. If you ever have questions about your new vehicle, our highly trained team is ready to help. Until then, happy driving!

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