Great Lakes Hyundai of Columbus

Thank you Hunter I was at the dealership the day before and looked at the 2016 Sonata. After a test drive I didn't feel the car had the options I was looking for. I to I was at the dealership the day before and looked at the 2016 Sonata. After a test drive I didn't feel the car had the options I was looking for. I told the rep I needed to think about it and I would return the next day. I came back the next day to let the rep know I was not interested in that vehicle, but the rep I initially worked with was out. Hunter greeted me and helped with the concerns I had from the previous day and even showed me some features on the car that I hadn't seen the previous day. The new information I received from Hunter helped to change my decision to purchase the car. I was able to get all the features I wanted plus some at a price I could afford. Hunter was the perfect salesman to help with my car buying needs. More

Thank You! I love my new 2017 Santa Fe Sport and I couldn't be more thankful for the pleasant experience I had at Dennis Hyundai of Easton. My salesperson made t I love my new 2017 Santa Fe Sport and I couldn't be more thankful for the pleasant experience I had at Dennis Hyundai of Easton. My salesperson made the entire process quick and easy. Thanks again Hunter! More

Evaluation of staff at Dennis Hyundai, Columbus, OH, in leasing my new Sonata. The staff at this dealership were excellent and everyone went out of their way to make a deal that was comfortable for me .everyone was knowledgeable The staff at this dealership were excellent and everyone went out of their way to make a deal that was comfortable for me .everyone was knowledgeable about his particular job. More

Poor customer service Long wait -- I spent 5 hours at the dealer and not ONCE were we told what we were waiting for -- we had to ask several times what the delay was for. Long wait -- I spent 5 hours at the dealer and not ONCE were we told what we were waiting for -- we had to ask several times what the delay was for. Poor service -- my car did not come with Apple CarPlay like I was SOLD, I spent 7 days trying to figure this out, and after visiting Service SEVERAL TIMES, they ended up NOT having the part that they said they needed to install it into my car. Let's not forget it was supposed to be installed when I bought it!! Very unprofessional -- the person trying to sell me insurance packages on the car was UNPROFESSIONALLY persistent, asked me several times why I did not want to buy it, and did not pick up on social cues that I did not want to buy it. Also, at Service, the guy who helped me stated he would call me back the next day, after he told me he didn't have the part to install Apple CarPlay -- I NEVER got a call back the next day. More

Avoid at all cost SERVICE: My husband and I have two Hyundai Sonatas which both had recalls so I called up and scheduled our cars for two different days (one on 11/12 a SERVICE: My husband and I have two Hyundai Sonatas which both had recalls so I called up and scheduled our cars for two different days (one on 11/12 at noon and the other for 11/19 at noon). I needed to switch the appointments (same days/times but swap the vehicles so we could look at purchasing a new car for myself) and when I called the service department, the girl kept arguing with me that there was only one vehicle under my phone number (when I called initially to make the appointment they didn't ask for two different numbers). I tried to explain again what I needed to do and even told her when our appointments were for so she could look them up and again she told me that there was only one vehicle under my phone number. Finally I had to ask to talk to someone else and she said "I can transfer you to someone else but there's only one vehicle under this number". Once she transferred me to the service department, the gentleman had no problems finding my appointment and switching them. I personally work in customer service and have for the past fifteen years and can tell you if I treated a customer this way, I would no longer be employed within the customer service field. She should have looked up my appointment with the dates/times provided to her and taken care of the situation. SALES: Jeff in sales is awful and rude! I had been emailing him for a few days about pricing a new 2017 Sonata Sport and was told that the price on TrueCar was the price they sell the vehicles for. I mentioned that I had a USAA Certification and his reply was "Like I said, the price on TrueCar is the price we sell the vehicle for." I told him telling a customer "like I said" over something that had not been discussed seems rude. I expressed that someone with a USAA Certification shouldn't be paying the same price as someone without one. I mentioned that we would be at the dealership at 12:30 that day dropping off my husband's vehicle to service and would be free to look at vehicles that day. He said "I'll have someone call you and let you know what inventory there is .... LIKE I SAID I'll have someone call you".... which no one ever did … so we went to Hatfield and bought a car from them. To say that the experience my husband and I had with Hyundai Easton was more than unsatisfactory would be an understatement. I felt this experience was needed in order to not lose further business with other customers. More

Hunter Thank you Hunter for all of your help. I am glad that you provided the options for what I could afford and didn't try to sell me the most expensive ca Thank you Hunter for all of your help. I am glad that you provided the options for what I could afford and didn't try to sell me the most expensive car in the place. More

A survey of Dennis Motors sales performance I was very pleased with my salesman, Hunter. He took his time and explained my options on the 2016 Sonata. He took me on a test drive and showed me a I was very pleased with my salesman, Hunter. He took his time and explained my options on the 2016 Sonata. He took me on a test drive and showed me all the features I wanted on the car. He went too fast through the navigation, however. I need some help with this function. Other than that, Hunter was a very helpful salesman. More

Great Experience at Dennis Hyundai! My experience purchasing a vehicle was great! I was not rushed, and felt that I got the most perfect vehicle and I was treated with respect! I will de My experience purchasing a vehicle was great! I was not rushed, and felt that I got the most perfect vehicle and I was treated with respect! I will definitely recommend Jordan to anyone looking to purchase or lease a new Hyundai. More

Bob's Hyundai This was a better experience than my Tucson that was delivered empty with no back mat or pull cover for trunk area. My last 5 vehicles are from Denni This was a better experience than my Tucson that was delivered empty with no back mat or pull cover for trunk area. My last 5 vehicles are from Dennis Hyundai. I usually feel like I get a good deal from them. More

Tucson This was my 12th vehicle purchased at this dealership and my 10th Hyundai--3 Elantras, 3 Sonatas, 2 Sante Fes, 1 Azera, and 1 Tucson. I have been ver This was my 12th vehicle purchased at this dealership and my 10th Hyundai--3 Elantras, 3 Sonatas, 2 Sante Fes, 1 Azera, and 1 Tucson. I have been very pleased with all 10. More