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Great Lakes Hyundai of Columbus

Columbus, OH

2.6
345 Reviews

2900 Morse Road

Columbus, OH

43231

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Showing 345 reviews

April 13, 2017

Bryant's Review I really wanted a black car but I was given a white one. I wanted the Limited edition but was given a standard edition. I am not unhappy but I would o More

by bryantkibby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 17, 2017 -

Great Lakes Hyundai of Columbus responded

Thank you for purchasing your vehicle at Dennis Hyundai of Easton! We value our customers and their opinions and we appreciate the positive review!

April 13, 2017

Love my car, not the finance rep I really enjoy my new tucson and Kendell was very nice and respectful the whole time however the finance guy was unprofessional and disrespectful to m More

by devinmess22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendell, Mike
Apr 17, 2017 -

Great Lakes Hyundai of Columbus responded

Hello there and thank you so much for your feedback! We are happy to hear that you enjoy your new Tucson, however, we are sorry to hear that your experience with your financing was less than satisfying. Thank you again for purchasing your new Tucson with us!

April 12, 2017

My new Santa fe sport I ask that my seats be cleaned three times when the vehicle was returned to be detailed and they were still dirty when I picked up my vehicle. When I More

by lauriwinke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 18, 2017 -

Great Lakes Hyundai of Columbus responded

Hi Lauri, thank you for bringing this to our attention. We're sorry to hear you feel you weren't heard and the services you requested were not completed. Our team members pride themselves on thorough, courteous service so we are concerned by your feedback. Please contact Ryan Reidmaier at (614) 471-2900. Have a great day.

April 06, 2017

new car I bought a Sonata from your Dealership. I had not driven since 1990 due to a head injury and seizures. I have improved and recently was able to get my More

by dhuston6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron/Pete/Braedon
Apr 07, 2017 -

Great Lakes Hyundai of Columbus responded

Dawn, thank you for the glowing review. Feedback like this, and helping our customers find their perfect vehicle that works for their unique wants and needs is exactly what we are in this business for. We're so happy we could help you get back on the road again and know Aaron and Pete will be thrilled to hear you had such a great experience with them! We hope you'll think of Dennis Hyundai again in the future should you need help with another purchase or vehicle service. Have a great weekend, and drive safe.

April 01, 2017

2017 Sonata Amazing experience. Best treatment I've ever gotten from a sales associate. Not pushy in the least bit and very understanding and worked with me! I wo More

by barker8190
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valentine & Tyrone
Apr 06, 2017 -

Great Lakes Hyundai of Columbus responded

We're thrilled to hear that you had an amazing experience with our sales team! Our staff will be pleased to hear how happy you are with the service you received as our goal is to provide the best customer service in the industry. From all of us at Dennis Hyundai, thank you for the great review! We hope you'll think of us again in the future for your next purchase. Take care.

March 17, 2017

Tuscon Everything worked out in the end. Detailing could have been better, but second detail was offer red. If only I had time to come back. More

by mbmoore1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzanne
Mar 21, 2017 -

Great Lakes Hyundai of Columbus responded

Thanks for taking the time to leave us a review! We're happy to hear you had a good experience with us here at Dennis Hyundai and hope to earn that fifth star on your next visit. Take care, and have a great day!

March 13, 2017

Tami At the end of the day, I walked out with the car I was looking for and am very happy with it. I will return for my next car. More

by tamiho724
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 15, 2017 -

Great Lakes Hyundai of Columbus responded

Our team of dedicated sales professionals at Dennis Hyundai strives to ensure each of our valued customers leaves with the vehicle they want and need for a price that works for them. We're happy to hear that was just what you experienced too! We will be looking forward to your next purchase and will work hard to provide the same great level of service in the future. Take care!

March 09, 2017

Sales staff wonderful to work with Great buying experience. Sales staff & management worked with me to give me the best deal possible for the car that I wanted. Enjoyed working with the More

by al7874
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendell, Casey Root & sales management.
Mar 13, 2017 -

Great Lakes Hyundai of Columbus responded

Recommendations are the highest form of praise! Thank you for being so confident in the team here at Dennis Hyundai that you would send your friends and family our way - our awesome team will take great care of them. We are happy to hear you had such a great experience with your recent purchase and that you got the car you wanted for the price you wanted too. We look forward to your next visit and hope you enjoy your new car!

February 28, 2017

Frank's Review This is my 3rd time going to Dennis Hyundai of Easton and I purchased 4 vehicles. I'm a fan of the Hyundai vehicles and love the warranty. I have be More

by frankshelby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Panchal and Eric Valentine
Mar 02, 2017 -

Great Lakes Hyundai of Columbus responded

Hi Frank! We always love hearing from our longtime customers and are happy to see we've been giving you fabulous customer service for many years. Andy and Eric are fantastic members of our team, and just like each of our staff members, are dedicated to outstanding customer service. We hope to continue serving you for many more years to come! Take care, and have a fantastic day.

February 26, 2017

Amazing! Amazing experience at Dennis in Columbus! Eric Valentine was an incredible help, understanding and patient with my family while we took a while to dec More

by kaitlynclevenger24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Valentine, Andy
Mar 01, 2017 -

Great Lakes Hyundai of Columbus responded

Kaitlyn, this review simply blows us away. We're ecstatic to hear that your experience with Dennis Hyundai and Eric Valentine made you into a Hyundai lover! Our amazing team of professionals works hard to ensure each of our customers leaves with the vehicle that is perfect for them and we're glad you and your family were no exception. We really appreciate your recommendation to our dealership and won't let down your friends and family that you send our way! We will pass along your kind words to Eric and Andy and look forward to serving you again in the future. Enjoy your three new cars and have a great day!

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