Great Lakes Hyundai

Great Service! I have a 2014 Honda CRV, but have lost all confidence in the Honda dealership where I bought it. My daughter bought at car at Great Lakes Hyundai and I have a 2014 Honda CRV, but have lost all confidence in the Honda dealership where I bought it. My daughter bought at car at Great Lakes Hyundai and she had such a wonderful experience that I thought I would try Great Lakes Hyundai for service on my Honda CRV. The Service Consultant there named Ryan Hancock went out of his way to help me, and has been consistently helpful ever since. He is very professional, respectful and truly inspires confidence in that dealership. Everyone I have talked to there is friendly and obviously enjoys working there. What a great place to do business! More

WOW ... All very nice Thank you Joe Cimino He was professional,extremely knowledgeable and very easy to relate with. I really enjoyed the experience at Great Lakes Hyun Thank you Joe Cimino He was professional,extremely knowledgeable and very easy to relate with. I really enjoyed the experience at Great Lakes Hyundai. Jeff Edge and Matt Reinhart were easy to work with. All was a pleasant happening More

bait and switch when I first started working with Great Lakes Hyundai it was a very good experience ask her to give me a quote on a vehicle they came back very compe when I first started working with Great Lakes Hyundai it was a very good experience ask her to give me a quote on a vehicle they came back very competitive so the next day I showed up to the dealership excited to be able to purchase my brand new car. some sales associate that I was working with immediately they tried to push me into a more expensive optionat first I thought she must be confusing me with somebody else she's working with I reminded her what vehicle we discussed she then told me she did not have the vehicle that she quoted in that it was never actually on her lot even though she told me it was. I was then informed the price that I was quoted would not be honored even if they could locate the vehicle I was looking for needless to say I felt a little uncomfortable I politely asked if they could find a vehicle I was looking for and give me an accurate quote I then tried to leave. apparently trying to leave their dealership will cause some of their employees to spew profanities I would recommend next time you try to do that wait until I'm farther away than 10 feet to do it and don't yell it out loud or at least wait until I'm out the door the bottom line is I left without the car I wanted. I did call one of Great Lakes competitors told them who I was working with and what happened this competitor offered to beat the quote that Great Lakes refuse to honor. so I guess you can say it's all going to work out in the end More

Grateful I greatly appreciate the kindness and compassion of salesperson, Joe Cimino. What a wonderful example of how customer service should be. Hyundai has t I greatly appreciate the kindness and compassion of salesperson, Joe Cimino. What a wonderful example of how customer service should be. Hyundai has taken care of my car needs for the past several years. Thank you ALL for exceeding my highest expectations. More

Great Experience, especially the salesman Including friends and family we have bought 6 cars in the past 3 years off if Mark Bevington. He is a great guy and not one of those pressuring kind o Including friends and family we have bought 6 cars in the past 3 years off if Mark Bevington. He is a great guy and not one of those pressuring kind of salesman you hear about. Great selection of cars and friendly experience overall. Without a doubt if you need a Hyundai I would get one from Mar Bevington! Another side note, the cars we have bought have been the cleanest by far of any dealer I have ever been to! Extra cudos to the detail department! More

No Other Car Will Do My wife and I bought our first Hyundai Sonata in 2000 and started having our cars serviced at Great Lakes Hyundai when it opened in 2005. Since that t My wife and I bought our first Hyundai Sonata in 2000 and started having our cars serviced at Great Lakes Hyundai when it opened in 2005. Since that time, between my wife, son, and I we've bought eleven vehicles from Great Lakes Hyundai. The service, vehicle quality, and overalll value make it very difficult, if not impossible to buy a car from any other dealer. More

Wonderful! Everyone here was extremely helpful and professional. We will definitely be returning! All of our questions were answered honestly. I love my car and Everyone here was extremely helpful and professional. We will definitely be returning! All of our questions were answered honestly. I love my car and can't wait to come back! More

Best car buying experience ever ! First class service. Our sales rep, Mike Hall, was very attentive. The information we were given over the phone prior to our visit remained the same. First class service. Our sales rep, Mike Hall, was very attentive. The information we were given over the phone prior to our visit remained the same. There were no hidden fee's. The car was clean and the dealership made sure all recall issue were addressed before we left off of the lot. They were also very accommodating during our wait. The Finance dept , Matthew Reinhart, made sure we were getting the best deal and our monthly payments are very reasonable. I would highly recommend this dealership to anyone looking for a great car at a great price. We even have a lifetime warranty on the care. You can't beat that !! More

Attentive and personable staff From the initial email sales correspondence through delivery, the dealership staff were all very personable, knowledgeable and attentive to my car pur From the initial email sales correspondence through delivery, the dealership staff were all very personable, knowledgeable and attentive to my car purchase needs and expectations. More

best car buying experience from the salesman Mark to the general manager Bob to finance Matt by far the best car buying experience I would refer my friends and family to this from the salesman Mark to the general manager Bob to finance Matt by far the best car buying experience I would refer my friends and family to this dealership More