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Great Lakes Hyundai
Streetsboro, OH
735 Reviews
We are dedicated to providing our customers with the best value in the area . . . through fair pricing, quality products and impeccable service. Our management, sales and service teams are committed to making you feel welcome and respected each time you visit. Thank you for making us a part of your car shopping experience. I hope you enjoy your visit with us and we look forward to serving you. Please be sure to contact us if with any questions that you might have.
You know Hyundai for elite styling and exceptional engineering. Now see what Great Lakes Hyundai has to offer. From our Hyundai certified sales and service team, to our brand new facility, Great Lakes Hyundai's mission is to provide each customer with the world’s best ownership experience. Experience Great Lakes Hyundai!
True value is best realized after the sale. That’s why our customers keep coming back and referring their friends and colleagues. At Great Lake Hyundai, our goal is to provide you with every piece of information you require to make an informed purchase or lease decision. For us to succeed, we must exceed your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 735 reviews
December 07, 2017
Review My time at Great Lakes Hyundai for leasing my new car was great. Byren and the other staff members were very friendly and helpful. They worked very we My time at Great Lakes Hyundai for leasing my new car was great. Byren and the other staff members were very friendly and helpful. They worked very well with me to get a great deal on my lease, which beat the rest of the competition. More
by drewfulton
Verified CustomerEmployees Worked With
Byren Malone
December 06, 2017
My experience with Great Lakes Hyundai Some timing delays are cause for some less than excellent ratings. Too much pressure put on purchasing the wear and tear insurance. Not happy with th Some timing delays are cause for some less than excellent ratings. Too much pressure put on purchasing the wear and tear insurance. Not happy with the return of my leased vehicle which was in excellent condition. Only 14,000 + miles and not a dent or ding to be found. Billed for scrathes under the front fender ($244). Probably will not return to lease/buy another Hyundai. More
by dpruchnicki174
Employees Worked With
Zachary Zagar, Anass Alghofari, David Lumpkin
December 03, 2017
Not the deal i should have taken and it all boils down to the sneeky four hundred dollars thrown at me I have no problem with my sales person was treated fine my exception is with the tactics of making sure i come back very dishonest I have no problem with my sales person was treated fine my exception is with the tactics of making sure i come back very dishonest More
by twinjeanne
Employees Worked With
Joe Cimino, Anass Alghofari
December 03, 2017
Hyundai Tucson Every0ne was very nice . Was very helpful and attentive. Would refer new customers to the dealership. Reps always followed up with me when I called in Every0ne was very nice . Was very helpful and attentive. Would refer new customers to the dealership. Reps always followed up with me when I called in. More
by ann330468
November 30, 2017
A Great Car Seller The service is excellent. The employees are nice and go above and beyond to get the car you want for the right price - within reason of course :) The service is excellent. The employees are nice and go above and beyond to get the car you want for the right price - within reason of course :) More
by scarte13
Employees Worked With
Tabitha Stanley and Marcus Morris from Great Lakes Honda, Zachary Zagar, John Smith
November 25, 2017
Love My Elantra GT Byren was easy to work and deal with. I am sorry I can't remember the gentleman's name that we dealt with from the tower but I would be willing to wor Byren was easy to work and deal with. I am sorry I can't remember the gentleman's name that we dealt with from the tower but I would be willing to work with both of them again. I am looking forward to working with the service department and hope they take good care of my car. More
by dgunn1185
Employees Worked With
Byren Malone
November 21, 2017
A VERY PLEASED CUSTOMER I BELIEVE I LEFT MY REVIEW EARLIER IN THE SURVEY. THANK YOU SO VERY MUCH EVERYONE. YOU'RE THE BEST. I WILL BE BACK VERY SOON. MR. HALL, YOUR CUSTO I BELIEVE I LEFT MY REVIEW EARLIER IN THE SURVEY. THANK YOU SO VERY MUCH EVERYONE. YOU'RE THE BEST. I WILL BE BACK VERY SOON. MR. HALL, YOUR CUSTOMER SERVICE WAS AWESOME. More
by jacksonnettlesannette
Employees Worked With
Mike Hall, Zachary Zagar, Anass Alghofari
November 18, 2017
Overall excellent, painless experience Worked closely with Matt Sims on pricing -- both purchase and lease. Several phone conversations and excellent follow-up from Matt brought me back int Worked closely with Matt Sims on pricing -- both purchase and lease. Several phone conversations and excellent follow-up from Matt brought me back into the dealership (where I'd leased my first vehicle three years ago). He gave me an out-the-door monthly lease payment figure I couldn't pass up. Mike Hall found me the Sonata Limited I was looking for in Machine Gray, took me on a test drive, explained all of the new features in the 2018 version (I had a 2015), and gave me straightforward answers to all of my many questions. He stayed after hours to get me squared away, and didn't bat an eye about it. Mike is a soft-spoken, no hard-sell, professional with a lot of patience. Nass, like everyone else I'd been working with, was professional and patient. He, too, fielded a lot of questions from me, and gave me straightforward answers. These guys are professionals, and a pleasure to deal with. More
by jmg1125
November 15, 2017
Couldn't have a better experience! I leased my very first Hyundai from Great Lakes Hyundai yesterday. Before yesterday I had been a huge Toyota fan and was determined to trade my Highl I leased my very first Hyundai from Great Lakes Hyundai yesterday. Before yesterday I had been a huge Toyota fan and was determined to trade my Highlander Hybrid in on a RAV 4. Went to a Toyota dealership where the sales person told me the RAV 4s were "out there", and just pointed outside. I then went to Great Lakes Hyundai, a dealership I had heard was pretty great. Sure enough, I was given a sales person, Mike Hall, and I could not be any happier. From the time he shook my hand until the time he handed me the keys to my new Hyundai Tucson, he was the consummate professional, and yet I felt so connected to him because of how sincere he was in everything he said. The experience was my absolute best ever, and I can't say enough about the professionalism of everyone I dealt with during this deal. More
by Sharon Bachmann
Employees Worked With
Other Employees :
Mr. Ness, the Financing Manager, was a total professional and understood our needs., Mike Hall
November 13, 2017
2017 Tucson I think you all need to speed up the paperwork process. It seems like it takes longer than it should to sign your name for the car. I think you all need to speed up the paperwork process. It seems like it takes longer than it should to sign your name for the car. More
by gtogardner
Employees Worked With
Zachary Zagar, John Smith
