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Great Lakes Hyundai
Streetsboro, OH
739 Reviews
We are dedicated to providing our customers with the best value in the area . . . through fair pricing, quality products and impeccable service. Our management, sales and service teams are committed to making you feel welcome and respected each time you visit. Thank you for making us a part of your car shopping experience. I hope you enjoy your visit with us and we look forward to serving you. Please be sure to contact us if with any questions that you might have.
You know Hyundai for elite styling and exceptional engineering. Now see what Great Lakes Hyundai has to offer. From our Hyundai certified sales and service team, to our brand new facility, Great Lakes Hyundai's mission is to provide each customer with the world’s best ownership experience. Experience Great Lakes Hyundai!
True value is best realized after the sale. That’s why our customers keep coming back and referring their friends and colleagues. At Great Lake Hyundai, our goal is to provide you with every piece of information you require to make an informed purchase or lease decision. For us to succeed, we must exceed your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 739 reviews
August 15, 2019
They will inundate you with junk mail If you purchase a car here, they will inundate you with junk mail. No matter how many times you ask or what you do they will not remove your name fro If you purchase a car here, they will inundate you with junk mail. No matter how many times you ask or what you do they will not remove your name from their mailing list. More
by CP
Employees Worked With
My salesman is not longer with the company. I have been dealing with this for over 3 years.
August 01, 2018
awesome buying experience I stopped in to Great Lakes Hyundai a few weeks ago to pick someone up while their car was in service. I had absolutely no intentions of buying a new I stopped in to Great Lakes Hyundai a few weeks ago to pick someone up while their car was in service. I had absolutely no intentions of buying a new car that day since, even though I needed one, it just wasn't in my budget yet. Less than fifteen minutes later I ended up giving them my information to run a credit check to see what kind of financing I could possibly get while we ran out for breakfast. Shaq was incredibly great at working with me and understanding that I did have a really strict budget that I would need to follow in order to make any kind of purchase happen. He ended up getting me a really great deal on a 2015 Kia Sportage and the dealership was able to give me a lot more in trade for the car I currently had than I ever would have hoped for. I honestly can't say that I have anything negative to say about the experience, and I'd really recommend both the dealership and Shaq to anyone looking for a car. More
by Kristi13
Employees Worked With
Shaq Azir
July 13, 2018
Buyer Beware Great Lakes Web site had a new 2018 Elantra Value Edition listed at $15455. I called and the salesperson named Shaq pulled the advertised cars file an Great Lakes Web site had a new 2018 Elantra Value Edition listed at $15455. I called and the salesperson named Shaq pulled the advertised cars file and assured me he had the car, it was a $2018 Value Edition and it had all the equipment shown in the web advertisement. My next question what were the Dealers hidden costs? He assured me he could sell the car at $15455 no lower since it was an e sales special there was a $250 doc fee and a $33.50 title plate fee = $15738.50 plus tax. He took my name address etc to start paperwork to save time when we arrived in 1/2 hour. We were met in the parking lot as we got out of our car by Shaq and his Sales Manager. They insisted we go to Shaqs office 1st , my Wife wanted to see car 1st.Thy insisted we go to Shaqs Office. Shaq went on to inform us the car was an Elantra SE and the Value Edition would be $1000 more. (Bait and Switch) he said for our trouble he would try to get us the lowest Value Edition price from a local Dealer. He went to his Sales Manager and came back with a price $16455 a thousand $ more than advertised price Shaq had confirmed As a Value Edition and could sell for $15738.50 plus tax. I informed him Crestmont was advertising and selling same car for $16100 not $16455. He went back to his sales Manager killed about 20 minutes walking around show room and came back and informed us they pulled Crestmonts Invoices and At $16100 Crestmont was losing $1000 and Great Lakes was not in the business to lose Money $16455 was the best his Manager would go. Buyer Beware Switch and Bait attics being used to generate sales. I have copy of Great Lakes Web add showing a 2018 new Elantra Value Edition for $15455 which I called and Shaq confirmed was actual and they had and could sell car for that amount. Dealer Sales Person During my phone call to confirmed The add was correct and price was correct pulled the cars file. He verified the Dealers Car File the car was. A 2018 Value Edition the equipment stated on web was correct and the price was a e sales price and could go no lower. I questioned why other Value Editions were more again Shaq assured me it was a E price and he could sell the car for $15455 .Great Lakes wants to blame Great Lake Web provider when their Dealer File and salesmen were both incorrect during phone call Buyer Beware. More
by New Car Purchaser
Employees Worked With
Shaq
June 18, 2018
Great Experience !! A big thank you to Great Lakes Hyundai in Streetsboro, Ohio. And a special shout out to Zac Zager, T.J. Klinkowicz and David Wrice for all their hard A big thank you to Great Lakes Hyundai in Streetsboro, Ohio. And a special shout out to Zac Zager, T.J. Klinkowicz and David Wrice for all their hard work and helpfulness in getting me into my 2018 Tucson Sport AWD. All three worked together and the entire buying process was smooth and efficient. If your looking for a new or used car this is a great place. More
by rayray4
Employees Worked With
Other Employees :
David Wrice (5 Stars for Davis as well), Zachary Zagar
February 15, 2018
Awesome Mike was very helpful and everything was fantastic! Thank you for everything. I'm very satisfy with the car and with the excellent service on this dea Mike was very helpful and everything was fantastic! Thank you for everything. I'm very satisfy with the car and with the excellent service on this dealer. More
by Debo1021
Employees Worked With
Mike Hall
February 09, 2018
Great people to work with! I arrived at 7pm not dreaming that I would be there close to their closing time. However, as it turned out we were there well after 9pm and the staff I arrived at 7pm not dreaming that I would be there close to their closing time. However, as it turned out we were there well after 9pm and the staff did not seem to be in any hurry. they each did their part as though it was early in the day. They helped me through each step and never pressured me. More
by Tricia Fincham
Employees Worked With
Mike Hall
February 07, 2018
2015 Kia Sportage I came in to purchase and suv and had a great experience finding the car I was looking for with the options I wanted well below my budget. I came in to purchase and suv and had a great experience finding the car I was looking for with the options I wanted well below my budget. More
by Shakerboi
January 04, 2018
Great Customer Service My sales person was super kind and extremely helpful! He got me the car I wanted for a great price! I couldn't be more satisfied. My sales person was super kind and extremely helpful! He got me the car I wanted for a great price! I couldn't be more satisfied. More
by Mary Johnson
Employees Worked With
Matt Sims, Mike Hall
December 29, 2017
Very Helpful and Kind My experience at the Great Lakes dealership was beyond what I could’ve expected. I planned on being there for a while but actually my time there was v My experience at the Great Lakes dealership was beyond what I could’ve expected. I planned on being there for a while but actually my time there was very short and sweet and Mike was very nice as usual. Very Pleased with my experience. More
by LaMont92
Employees Worked With
Ness alfohogari , Mike Hall
December 24, 2017
Excellent caring sales person , TJ, Is a wonderful personality and is willing to help at the drop of a hat. He is a credit to the dealership. Very pleased with the vehicle . , TJ, Is a wonderful personality and is willing to help at the drop of a hat. He is a credit to the dealership. Very pleased with the vehicle . More
by dspencer3
Verified CustomerEmployees Worked With
