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Great Lakes Hyundai
Streetsboro, OH
735 Reviews
We are dedicated to providing our customers with the best value in the area . . . through fair pricing, quality products and impeccable service. Our management, sales and service teams are committed to making you feel welcome and respected each time you visit. Thank you for making us a part of your car shopping experience. I hope you enjoy your visit with us and we look forward to serving you. Please be sure to contact us if with any questions that you might have.
You know Hyundai for elite styling and exceptional engineering. Now see what Great Lakes Hyundai has to offer. From our Hyundai certified sales and service team, to our brand new facility, Great Lakes Hyundai's mission is to provide each customer with the world’s best ownership experience. Experience Great Lakes Hyundai!
True value is best realized after the sale. That’s why our customers keep coming back and referring their friends and colleagues. At Great Lake Hyundai, our goal is to provide you with every piece of information you require to make an informed purchase or lease decision. For us to succeed, we must exceed your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 735 reviews
March 30, 2017
Incredible Service! I love these guys!!! This was my first time purchasing a car solo. Everyone was kind & very patient, Mike explained every detail & provided me more in I love these guys!!! This was my first time purchasing a car solo. Everyone was kind & very patient, Mike explained every detail & provided me more information then any car salesman has ever offered. His sales manager also came out and explained the break down of pricing to me. I also appreciated that during the test drive he allowed me opportunities to simply drive and listen rather then talk my ear off. They were recommended tme me and I will always recommended to any first time car buyer!!! Mike was awesome!!!! More
by Elizabeth Hassevoort
Employees Worked With
Mike Hall, Zachary Zagar
March 30, 2017
Great job I was very pleased with the level of service and professionalism. All of my expectations were met and all of my questions were answered. Thank you for I was very pleased with the level of service and professionalism. All of my expectations were met and all of my questions were answered. Thank you for a great experience. More
by toddjackson2343
Verified CustomerEmployees Worked With
Jeff Edge, Anass Alghofari
March 24, 2017
Unprofessional I always liked Hyundai. Always felt they were professional. But to find out once I purchased my new car, The dealership ran my credit three different I always liked Hyundai. Always felt they were professional. But to find out once I purchased my new car, The dealership ran my credit three different times that dropped my credit score a significant amount. I also upset that I was approved and signed all the appropericate documents for them to call me in two weeks telling me I need a cosigner. Very upset how things were handled. More
by stephaniesakie
March 24, 2017
Santa Fe Called ahead for car and was confirmed it was available. Arrived 15 min later and they did not have the car.. Ended up suggesting a different (more ex Called ahead for car and was confirmed it was available. Arrived 15 min later and they did not have the car.. Ended up suggesting a different (more expensive) version of the car that ended up fitting my needs. Not upset with purchase by any means but felt that I was told what I wanted to hear to get me onto the lot. Not sure who was in charge of that but don't believe it had anything to do with the salesman. Good sales person, slow process when busy. More
by dhalula
Employees Worked With
March 23, 2017
Brian Rocks Brian was very helpful. Great addition to the team. I would be happy to work with him the next time I need a car. Thanks! Brian was very helpful. Great addition to the team. I would be happy to work with him the next time I need a car. Thanks! More
by shellyoftheday
Employees Worked With
Brian Horvath
March 22, 2017
Our salesperson was excellent, but financing wait lengthy Mike Hall was patient, thorough and a pleasure to to deal with. Although the finance manager was friendly and thorough, the wait to see him was extens Mike Hall was patient, thorough and a pleasure to to deal with. Although the finance manager was friendly and thorough, the wait to see him was extensive even after I made an appointment to see him the following day. More
by agaff
Employees Worked With
Mike Hall
March 21, 2017
EXCELLENT AND PLEASANT SERVICE & EXPERIENCE Mr. Matt Sims was absolutely fantastic, professional, knowledgeable and very friendly at all times, pleasure to deal with and would defintely recommen Mr. Matt Sims was absolutely fantastic, professional, knowledgeable and very friendly at all times, pleasure to deal with and would defintely recommend to friends and relatives. Same with Carshawn in Finance. The only small issue I had was receiving multiple calls to re-sign the contract due to printer/re-alignment issue of numbers on the print-out. Multiple conflicting calls for me to come in or meet somewhere to get this done and signed. Not sure if this is resolved by the time this survey has been completed. 4 days ago (was the 4th of 5th call I received) I was told it's all taken care off and all good, yesterday I received another call to let me know I might still need to re-sign the contract. Other than that, excellent experience, excellent staff, very professional and pleasant. Thank you very much. More
by khaderelkurd
Employees Worked With
March 20, 2017
Excellent! Thank you, Scott, for making the car buying experience enjoyable. I recommend consumers to go to Great Lakes Hyundai for all of their car buying needs Thank you, Scott, for making the car buying experience enjoyable. I recommend consumers to go to Great Lakes Hyundai for all of their car buying needs. More
by drbarry45
Employees Worked With
March 18, 2017
Great experience for years Just found this site to rate my dealer. Been leasing vehicles, getting routine service and maintenance done here for years. All of the employees there Just found this site to rate my dealer. Been leasing vehicles, getting routine service and maintenance done here for years. All of the employees there take the time to greet you and find out what your needs are for the visit. My family has been through the leasing of a car five times now. They always make sure we know how to use all the new things in the cars. More
by DR0983
Employees Worked With
Other Employees :
All the employees at this dealership are always friendly and helpful., Paul Santone
March 16, 2017
Excellent customer service that made the process of getting a new car quick and easy. Reasonable price offer. The play room came in handy with two toddlers. that made the process of getting a new car quick and easy. Reasonable price offer. The play room came in handy with two toddlers. More
by aburian10
Employees Worked With
