Great Lakes Hyundai

Pat Walsh; ADA access issues Dealership was great for buying a new car, but horrible with providing or even noticing their access issues for disabled customers. Due to that part Dealership was great for buying a new car, but horrible with providing or even noticing their access issues for disabled customers. Due to that part of my experience, I cannot give an "Excellent" rating for Customer Service. If my Wife was taking this survey, she was so mad about it, she would have rated them a "Poor". More

Salesman I had a great experience with John Fields, one of the best car salesman I ever worked with. He was fast and found the car I wanted, within a weeks ti I had a great experience with John Fields, one of the best car salesman I ever worked with. He was fast and found the car I wanted, within a weeks time, I had a car. More

??????? Everything worked out ok except there was long time delay to meet financial staff to finish the purchase. Only one person working in the office that I Everything worked out ok except there was long time delay to meet financial staff to finish the purchase. Only one person working in the office that I was told. Waited more than an hour. More

Excellent Everyone I worked with was friendly and worked with me to give me the best deal and car possible. The car is everything I expected and more Everyone I worked with was friendly and worked with me to give me the best deal and car possible. The car is everything I expected and more More

Electra 2017 They have good kniwledge of market and very friendly. Especially Mike Hall nice , friendly and knowledgeable salesman, Mike Hall fulfilled my expectat They have good kniwledge of market and very friendly. Especially Mike Hall nice , friendly and knowledgeable salesman, Mike Hall fulfilled my expectation through his profesionali More

Hyundai This dealership was awesome. Compared to the others we went before here, I did not feel rushed or pressed at all. They listened to what I wanted and n This dealership was awesome. Compared to the others we went before here, I did not feel rushed or pressed at all. They listened to what I wanted and needed and everything feel into place and they made it possible. My experience was great and could not imagine going somewhere else to buy cars. Thank you everyone for helping me lease my first car on my own!! More

Outstanding car buying experience For the first time in my life, car purchase was not an adversarial experience and I left the dealership feeling like I was treated honestly and fairly For the first time in my life, car purchase was not an adversarial experience and I left the dealership feeling like I was treated honestly and fairly. More

New Hyundai owner Our sales associate, Derrick Brown, was extremely helpful and professional to work with. He is a good listener and understood our needs for a new car Our sales associate, Derrick Brown, was extremely helpful and professional to work with. He is a good listener and understood our needs for a new car. We did not feel any pressure from Derrick, which we really, truly appreciated. I think that goes a long way in establishing trust and customer loyalty. The Great Lakes dealership in Streetsboro, Ohio was only the 2nd dealership we visited and the first one (not a Hyundai dealership) used those high pressure tactics, which was a big turn off, causing us not to return. After working with Derrick, we choose to move forward with the Hyundai and did not visit any other dealers. We've had the car for about 2 weeks and my daughter really loves it. thank you. More

duaaaa Great experience, Ness is a great salesperson. Knowledgeable of his products. Very clean showroom, and got the feeling that I was not just another pot Great experience, Ness is a great salesperson. Knowledgeable of his products. Very clean showroom, and got the feeling that I was not just another potential sale. More

Easy going and workable I bought a used vehicle from Great Lakes Hyundai. Their people helped me out as much as possible and were very enjoyable to work with. I bought a used vehicle from Great Lakes Hyundai. Their people helped me out as much as possible and were very enjoyable to work with. More