Great Lakes Hyundai

I received very professional assistance from Josh Miller. He is knowledgeable and answered my questions regarding various models. After choosing, the GreatLakes team quickly processed my financial and title He is knowledgeable and answered my questions regarding various models. After choosing, the GreatLakes team quickly processed my financial and title paperwork. My car was sparkling clean and ready when I was. My family has purchased cars here, and I made a wise choice following! More

I received great customer service from Jacob L. He got me the car I wanted at the he price I wanted. He was as very pleasant, helpful and caring. the car I wanted at the he price I wanted. He was as very pleasant, helpful and caring. More

Great Hyundai dealer to work with. TJ is the best in working with me during the sales and purchasing process! I would definitely visit again for a used or new SUV. working with me during the sales and purchasing process! I would definitely visit again for a used or new SUV. More

First, my Hyundai has been the best car ever as far as upkeep. Have always used dealer services and been happy with any place I have been until now. I called the dealer to make a 60000 mile service upkeep. Have always used dealer services and been happy with any place I have been until now. I called the dealer to make a 60000 mile service appt. on my 2013 Sonata that has not had a single issue since I owned it. Had trip planned to Kentucky, so seemed like due diligence. I left the dealership and noticed a periodic squeak on the drive home, but thought I must be imagining things. Took the car a week later on road trip and my husband diagnosed the sound immediately that hadn't existed before the "service". Then we return from the long weekend and 300 mile journey home, and the weather warmed up. Suddenly there is no air conditioning. It worked on the way to get the service, but not a week later. Called the dealer on way home to ask for them for a new appt. to review their checked systems list, marked as OK. The service person told me that I would have to pay for the visit and "things happen". End result, my husband banned me from going there and give them any more money. Went to local mom and pop shop. Said serpentine tensioners were worn (squeak sound) and the air conditioner was low. Both those were "checked" as good during my service. So the work that was actually needed was not noticed in a $500 service and I had to pay nearly the same to get repairs by someone else. Suggestion, go to Mentor Hyundai, or someone else. More

TJ is a fantastic salesman- extremely knowledgeable, extremely nice! We had had 2 bad experiences today at Kia dealerships before we came here- TJ made my day 150% better! I had even been to another Hyu extremely nice! We had had 2 bad experiences today at Kia dealerships before we came here- TJ made my day 150% better! I had even been to another Hyundai dealership in Mansfield, who ended up not calling me back. Everything was so easy! I got a gorgeous Palisade!! TJ went over literally everything this suv has to offer- he stayed an hour after they closed to make sure I knew what I was doing with this car lol- I will definitely come back to this dealership in the future, and hope to work with TJ again with future purchases. This dealership is very lucky to have this guy! More

I worked with TJ Klinkowicz to buy my daughter a used Santa Fe. TJ was a real professional throughout the process - knowledgeable, courteous and reliable without being high pressure at all. A great exp Santa Fe. TJ was a real professional throughout the process - knowledgeable, courteous and reliable without being high pressure at all. A great experience and it's no wonder TJ is the top salesperson year after year. More

They will inundate you with junk mail If you purchase a car here, they will inundate you with junk mail. No matter how many times you ask or what you do they will not remove your name fro If you purchase a car here, they will inundate you with junk mail. No matter how many times you ask or what you do they will not remove your name from their mailing list. More

awesome buying experience I stopped in to Great Lakes Hyundai a few weeks ago to pick someone up while their car was in service. I had absolutely no intentions of buying a new I stopped in to Great Lakes Hyundai a few weeks ago to pick someone up while their car was in service. I had absolutely no intentions of buying a new car that day since, even though I needed one, it just wasn't in my budget yet. Less than fifteen minutes later I ended up giving them my information to run a credit check to see what kind of financing I could possibly get while we ran out for breakfast. Shaq was incredibly great at working with me and understanding that I did have a really strict budget that I would need to follow in order to make any kind of purchase happen. He ended up getting me a really great deal on a 2015 Kia Sportage and the dealership was able to give me a lot more in trade for the car I currently had than I ever would have hoped for. I honestly can't say that I have anything negative to say about the experience, and I'd really recommend both the dealership and Shaq to anyone looking for a car. More

Great Experience !! A big thank you to Great Lakes Hyundai in Streetsboro, Ohio. And a special shout out to Zac Zager, T.J. Klinkowicz and David Wrice for all their hard A big thank you to Great Lakes Hyundai in Streetsboro, Ohio. And a special shout out to Zac Zager, T.J. Klinkowicz and David Wrice for all their hard work and helpfulness in getting me into my 2018 Tucson Sport AWD. All three worked together and the entire buying process was smooth and efficient. If your looking for a new or used car this is a great place. More