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Great Lakes Honda

Akron, OH

4.8
647 Reviews
Call Dealership (888) 435-3655
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43 Pruitt Blvd.

Akron, OH

44310

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647 Reviews of Great Lakes Honda

July 17, 2021

Sara was so patient with me. She answered all my questions. Best experience ever. I highly recommend Great Lakes Honda. No disappointment. Thanks guys. Grateful More

by Lmcelroy32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Love
Report | Print
Jul 18, 2021 -

Great Lakes Honda responded

Thank you for taking the time to share your best sales experience with Julia! We hope you enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Great Lakes Honda.

July 15, 2021

I've worked with Chuck he was amazing. He was considerate of my time and always kept me informed of the process went along. Thank you. More

by Theyellowladybug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck, Julia Love
Report | Print
Jul 16, 2021 -

Great Lakes Honda responded

Thank you for taking the time to share your amazing sales experience with Chuck and Julia! We hope you enjoy your new ride! Don't hesitate to reach out to us when we can work with you down the road at Great Lakes Honda.

July 09, 2021

High pressure sales. Optional services sales like must. I my case- $600 special protective coming for inside and outside, $100 nitrogen in tires. I didn't buy and salesman canceled sale and ask me to leave d More

by Szouravel
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julia Love
Report | Print
Jul 10, 2021 -

Great Lakes Honda responded

Hello, I am concerned to learn about your disappointment regarding your recent sales experience. Your feedback is important to us, and I would appreciate the opportunity to speak with you to address your review further. Please reach out to me at a time that is convenient for you. I hope to hear from you soon. Thank you, Gavin Lake General Manager glake@glakeshonda.com 330-633-6060

Jul 10, 2021 -

Szouravel responded

Normal dealership do not sell you NITROGEN in tires but sell you a car. “Dear Volodya. Congratulations of purchasing your 2021 Honda Civic Hatchback! We at the Jay Auto Group thank you for exhibiting your confidence in our sales and service by purchasing your vehicle from our company. Our goal is to build lasting relationships with our customers, who we consider to be our partners. In order to provide the best service and experience to you, your friends and family, we look forward to hearing from you with your suggestions as to any way we can improve our relationship with you. Once again, we thank you for the confidence and trust you have given us by allowing us to serve your automotive needs. We look forward to serving your needs for many years to come. Very truly yours, Nathan Lancry, President/CEO Jay Honda 175 Broadway Ave Bedford, OH 44146 (440) 232-5005 https://www.jayhonda.com/“

July 05, 2021

The staff was very helpful I would recommend your dealership to others More

by atanner28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Love
Report | Print
Jul 06, 2021 -

Great Lakes Honda responded

Thanks for the excellent review, Tanner! Congratulations on your new ride!

July 03, 2021

Lynn is great. She helped us though the entire purchasing process making it quick and easy. The entire buying experience was very organized and efficient. Thank you for the excellent customer service! More

by Carbuyer1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Snoderly
Report | Print
Jul 05, 2021 -

Great Lakes Honda responded

Hi there, thanks for the kind words for our team at Great Lakes Honda! We truly appreciate your support and we hope you enjoy your new vehicle.

June 30, 2021

Very good experience. Salesman was very thorough as he walked me through what Vrbo had to offer. finance man also very friendly and went over all things needef More

by sandraguy18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales person, finance person, Julia Love
Report | Print
Jul 01, 2021 -

Great Lakes Honda responded

Thank you for the great review, Sandra! We are so pleased to see that you were treated to outstanding service. If Great Lakes Honda can be of future service, please be sure to let us know.

June 28, 2021

I had a really good experience at GL Honda. My salesperson Sarah was outstanding! More

by Dmccarthy411
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Hutchens, Carlos Greco
Report | Print
Jun 29, 2021 -

Great Lakes Honda responded

Thank you for sharing your feedback about Sarah with us! We are so pleased to see that your experience with her was top-notch. Congratulations on your purchase; Great Lakes Honda hopes to work with you again.

June 26, 2021

Clean. Efficient. Friendly staff. Jason Mencini was very nice, not pushy, respectful. Enjoyed his company and he was very helpful. Very good sales person. Your lucky to have him. More

by botsfordfran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mencini, Jason
Report | Print
Jun 28, 2021 -

Great Lakes Honda responded

Thank you for taking the time to share your outstanding experience with Mencini and Jason! We truly appreciate your positive feedback, and we are looking forward to working with you for years to come at Great Lakes Honda.

June 26, 2021

BG WAS OUR SALES REP. HE DID AN AMAZING JOB FOR US. HE IS PLEASANT, AND WAS QUICK TO FOLLOW UP WITH ANSWERS TO OUR QUESTIONS. More

by MICHAEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Love
Report | Print
Jun 28, 2021 -

Great Lakes Honda responded

Michael, thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Julia. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

June 25, 2021

Lynn Snoderly was efficient and personable. Everyone at the dealership was kind and respectful. I felt very comfortable and not rushed into any decisions. More

by oh4nemefirst
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Snoderly, Jeff(?), Julia Love
Report | Print
Jun 27, 2021 -

Great Lakes Honda responded

It is great to see you had such a positive experience at Great Lakes Honda. If you have further needs or questions, please reach out!

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