Back

Great Lakes Honda

Akron, OH

4.8
647 Reviews

43 Pruitt Blvd.

Akron, OH

44310

Directions

By Type

647 Reviews of Great Lakes Honda

June 27, 2022

The sale lady was very nice but when going over the price of the vehicle that was suppose to be 39750 they jump it up 3g like i wouldnt notice to the original price they wanted just another dealership making More

by Rich
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julia Love
Jun 29, 2022 -

Great Lakes Honda responded

Rich, Thank you for taking the time to share your feedback. At Great Lakes Honda, customer satisfaction means everything to us, and I would like the chance to address your interaction with our Sales Department. Would you kindly reach out to me at your convenience? Regards, Gavin Lake General Manager glake@glakeshonda.com 330-633-6060

Jun 29, 2022 -

Rich responded

Absolutely not why to hear you say how sorry you are about it an that there nothing you can do about it not like u gonna honor the price u said it was gonna be

June 23, 2022

Mr Jeffery Cox is a super salesman. He is patient understanding and hears what his customers are saying. I am so grateful that he worked with us to put us in the vehicle we wanted. More

by jmissions
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Cox
Jun 25, 2022 -

Great Lakes Honda responded

Hello, Thank you for your five-star rating and honest review, We are thrilled you had a professional and helpful sales experience with us here at Great Lakes Honda. We hope you have an amazing day and enjoy your new vehicle.

Jun 26, 2022 -

jmissions responded

Thanks for your great service.

May 31, 2022

Helpful and cooperative nice polite they help all customers goodly so they are very good More

by Indra.dhimal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All employees are nice, Julia Love
May 31, 2022 -

Indra.dhimal responded

Hi all employees

May 31, 2022 -

Indra.dhimal responded

All employees are very helpful thanks everyone

May 28, 2022

With cars being in short demand and mine getting totaled, I was not expecting much of a selection. New cars are hard to come by EVERYWHERE but Great Lakes had a nice used inventory. I ended up falling in l More

by ward.karns45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin and Rora
May 31, 2022 -

Great Lakes Honda responded

Congratulations on your Accord Hybrid! We are overjoyed to see that you had a wonderful purchasing experience with our Sales Team for the second time. We appreciate your sharing this glowing endorsement for us here at Great Lakes Honda. We look forward to seeing you again.

May 23, 2022

I was put together with John Graham and and upon entering the Bixby reception area he was paged and arrived very promptly. The warm welcome was felt and appreciated.. I very much have a deep appreciation for More

by Deerparkjmg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Love
May 23, 2022 -

Great Lakes Honda responded

We appreciate you coming into Great Lakes Honda. We are very pleased to see that your experience here with us was beyond amazing for you. We're grateful that you chose us to help you through the vehicle purchasing process. We are so glad that we were able to work everything out for you and that you are picking up your vehicle soon. We hope you enjoy it and have a nice day.

May 17, 2022

We are very happy with the service Keith provided! We would definitely buy from him again! More

by H.Draper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Eberhart
May 17, 2022 -

Great Lakes Honda responded

Hello, we are truly pleased to learn of your positive experience here at Great Lakes Honda and sincerely appreciate you taking the time to leave us a wonderful five-star review.

May 04, 2022

Jeff did a great job of getting me all the features I wanted in my new vehicle. Everyone made the process of ending one lease & beginning another seamless! I’m very happy with my new CRV! More

by Cchilds06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Cox, Julia Love
May 05, 2022 -

Great Lakes Honda responded

Thank you for taking the time to leave us a 5-star rating. I am happy to learn that our Sales Team was able to help you find a great Honda and was able to provide a seamless dealership experience. If you ever need help with your CR-V, feel free to give us a call here at Great Lakes Honda!

May 01, 2022

Jason did an excellent job helping me to understand the features of the SVU in which I was interested. Honest, transparent, helpful. A great experience! Thank you! More

by judydiehl2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
May 02, 2022 -

Great Lakes Honda responded

We're pleased to see that your experience here with our honest, transparent, and helpful Sales Team here at Great Lakes Honda was a great experience. Thank you for giving us an opportunity to explain things and help you. We appreciate your feedback and five-star rating.

April 27, 2022

The best experience buying a car ever. I am so pleased. Everyone was pleasant and made me feel right at home. The process was fairly quick shai explained everything to me throughly. More

by Larendaturner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shai
Apr 28, 2022 -

Great Lakes Honda responded

We are so glad to see that our Sales Team here at Great Lakes Honda was able to provide the best car-buying experience for you. Purchasing a vehicle is always a big decision and we know how important it is to answer all your questions. We are thankful for your business and have a great day.

April 23, 2022

Our salesperson, Michael Graham, was professional & honest about pricing & when my car might come in. He went over the car with me and made sure it had everything I had ordered on and in it. He answe More

by vickie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Graham
Apr 25, 2022 -

Great Lakes Honda responded

Thank you for sharing this great feedback with us, Vickie. We are happy to provide a top-notch buying experience here at Great Lakes Honda and happy to have earned your business. We look forward to welcoming you back again next time.

...
20
...