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Great Lakes Honda West - Service Center
Elyria, OH
21 Reviews
21 Reviews of Great Lakes Honda West - Service Center
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January 05, 2021
Very professional to deal with throughout the process. Price was good service fast and paperwork well done. Office waiting area clean and well stocked. Environment was COVID 19 safe Price was good service fast and paperwork well done. Office waiting area clean and well stocked. Environment was COVID 19 safe More
by Jrykaceski
Employees Worked With
Mike at service
December 31, 2020
Everyone in the service dept. is polite and ready to help you. The showroom and waiting area are clean and comfortable. Wouldn't think about buying a car or having it serviced at any other dealer you. The showroom and waiting area are clean and comfortable. Wouldn't think about buying a car or having it serviced at any other dealer More
by curragh536
Employees Worked With
Mike Gantz/ Pat sales manager
December 29, 2020
Mike and the Service Department Team look out for your interests first as opposed to the dealership’s. I’ve been going here for over 10 years. Also, you can’t beat Pete in Sales! interests first as opposed to the dealership’s. I’ve been going here for over 10 years. Also, you can’t beat Pete in Sales! More
by AL Ron
Employees Worked With
Mike
December 27, 2020
I bought my Insight here about a year ago. Back for a 1 year service visit. Excellent. Professional, fast, friendly, pleasant waiting room with everyone masked and appropriately distanced. (Hopefully, we'l year service visit. Excellent. Professional, fast, friendly, pleasant waiting room with everyone masked and appropriately distanced. (Hopefully, we'll all be able to dispense with this by next year!) More
by TJM
Employees Worked With
Chris Leip
December 23, 2020
Pleasant people to wok with. Good explanation of service preformed and future service for vehicle. Services were completed on time. Job well done by all. preformed and future service for vehicle. Services were completed on time. Job well done by all. More
by lspagnola
Employees Worked With
Matt and Mike
December 18, 2020
EXCELLENT CUSTOMER SERIVCE IN THE AUTO SERVICE CENTER. VERY VERY FRIENDLY, VERY NICE, VERY PROMPT, GREAT SERVIVCE ! I GOT A OIL CHANGE, AND THEY CHECKED MY TIRES FOR THE AIR PRESSURE, AND TUNED MY CO VERY VERY FRIENDLY, VERY NICE, VERY PROMPT, GREAT SERVIVCE ! I GOT A OIL CHANGE, AND THEY CHECKED MY TIRES FOR THE AIR PRESSURE, AND TUNED MY COMPUTER CLOCK BACK TO SET THE TIME BACK ! EXCELLENT CUTOMER SERVICE MANAGER ! More
by lisaseahorse
Employees Worked With
MIKE AT THE AUTO SERVICE DESK !
December 05, 2020
There is not an equal within fifty miles that provides the level of service and professionalism as Mike and Chris offer. One always knows that you will be handled properly. And your car will be fixed at a the level of service and professionalism as Mike and Chris offer. One always knows that you will be handled properly. And your car will be fixed at an cost effective level. Give them a try. More
by Sand Town Man
Employees Worked With
Chris, Mike
July 22, 2017
Bad Service misinformation due to their lack of knowledge. Contacted service regarding extended warranty on my CRV air conditioning unit they advised the was no such warranty had it fixed by an outside entity Contacted service regarding extended warranty on my CRV air conditioning unit they advised the was no such warranty had it fixed by an outside entity three weeks later I contacted honda USA and they said it was covered under warranty but since I had it fixed somewhere else and it cannot be inspected there's nothing they can do More
by Johnm
Employees Worked With
Service
August 27, 2016
Service department carelessness Purchased CRV from Jack Matia. Had oil changed and tires rotated. Service personnel did not reset tire pressure sensing unit. Low pressure tire light Purchased CRV from Jack Matia. Had oil changed and tires rotated. Service personnel did not reset tire pressure sensing unit. Low pressure tire light came on after a couple of miles. This is second time it happened. Carelessness. More
by John
Employees Worked With
Allan
