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Great Lakes Honda West

Elyria, OH

4.1
136 Reviews

823 Leona St

Elyria, OH

44035

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Showing 136 reviews

April 14, 2021

Very informative sales person.Did not have the car I wanted but got it from another dealer that same evening and I picked it up the next day. More

by gilbertvanza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Mcfarlane
Apr 14, 2021 -

Great Lakes Honda West responded

Hi there, thanks for the kind words for our team! We're glad to hear you received great service. Let us know if there is anything else we can do for you.

April 03, 2021

Excellent service, as always with Pete and his finance team. This was my 5th transaction with this dealership and with Pete and we’ve always been served professionally and fairly More

by Repeat Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete, Patti
Apr 04, 2021 -

Great Lakes Honda West responded

Thank you for taking the time to leave a review. We're happy we could exceed your expectations! We really appreciate your recommendation and if there is anything additional that we can do for you, please let us know! Take care!

April 02, 2021

We just purchased a new CRV Touring. We had the best experience at Great Lakes Honda. Our sales consultant, Gannon Kenichi, was professional, knowledgeable, patient and so very helpful. He answered all More

by James R. Troxtell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gannon Kenichi, Mike Gantz
Apr 03, 2021 -

Great Lakes Honda West responded

Thank you for visiting Great Lakes Honda West, James! We will be sure to thank Gannon, Mike, and the rest of the team for helping you get your new CRV Touring. We can't wait to work with you again!

April 01, 2021

Excellent selection of vehicles. Friendly and knowledgeable salesman. Honda cars are a no brainer if you looking for a reliable vehicle that will last a long time. I’ll be back in a few years t More

by Skelly1245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Groff
Apr 02, 2021 -

Great Lakes Honda West responded

Hi! Thanks so much for your excellent feedback about us at Great Lakes Honda West and for your five-star rating. Drive the wind in your new car!

March 30, 2021

Excellent service and a very friendly staff. I will definitely be back to do business again in the future. Big thanks to my salesperson Joe. More

by mikewhatley22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 31, 2021 -

Great Lakes Honda West responded

Hi! Thanks so much for your shout-out about our Sales Team at Great Lakes Honda West. Enjoy your new car and see you next time!

March 29, 2021

Professional polite anxious to help the salesman Ed very nice honest and tried very hard to please us which he did thank you very much More

by Jh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Brewer
Mar 30, 2021 -

Great Lakes Honda West responded

Hi! Thanks so much for the shoutout of our Sales Team at Great Lakes Honda West and for your five-star rating. They've made our day!

March 21, 2021

Cam was very helpful and I enjoyed working with him. I have taken my cars to your service department for many years and will continue to do so. More

by tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cam
Mar 22, 2021 -

Great Lakes Honda West responded

Hi Tom, thank you for the wonderful feedback for Cam! We're glad to hear you enjoyed your experience with our Service Department. We hope to continue to work with you again in the future!

March 15, 2021

Aubrie Taylor ( Sales Consultant) was friendly, courteous and fun to work with. She did so much walking for me she broke her heal on one of her new shoes! 😉 Ryan ( Sales Manager) thanked me for my busine More

by Tjruff007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aubrie Taylor, Ryan Huang, Elijah Camara
Mar 16, 2021 -

Great Lakes Honda West responded

Thank you for sharing your excellent feedback with us! We can't wait to share your kind words with Aubrie, Ryan, Elijah all made your visit to Great Lakes Honda West such a memorable one. The pleasure was ours; congratulations on your new vehicle!

March 04, 2021

The salesman I went through was fantastic. He didn’t beat around the bush and told me exactly how it was. He was helpful and answered all of my questions very thoroughly. I ended up with a great deal on a gr More

by Alexis Sloan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Groff
Mar 05, 2021 -

Great Lakes Honda West responded

Alexis, thank you for taking the time to share your fantastic car-buying experience with Donald! Enjoy your new ride! Please do not hesitate to reach out to us, when we can work work with you down the road at Great Lakes Honda West.

March 04, 2021

Everyone was friendly and welcoming. They offered me beverages on a couple of different occasions and apologized over and over again for the long wait. From my understanding it wasn’t any of there fough More

by ted_adkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madison, Aubrie Taylor
Mar 05, 2021 -

Great Lakes Honda West responded

Ted, thanks for the positive review, and for letting people know about your recent visit with us! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congrats on your new vehicle, and should you ever have any questions, please don't hesitate to ask.

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