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Great Lakes Honda West

Elyria, OH

4.1
136 Reviews

823 Leona St

Elyria, OH

44035

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Showing 136 reviews

August 27, 2021

Straight forward pricing,a friendly place to do business,but could be a little quicker doing business. More

by Ghostdog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Still
Aug 28, 2021 -

Great Lakes Honda West responded

Thanks for the excellent review! Congratualtions on your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Great Lakes Honda West.

August 27, 2021

Have bought from before. Pat the sales lady was great as was Will in finance. Highly recommend no pressure pleasant experience. Will buy from again. More

by Pasc57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat W. And Will
Aug 28, 2021 -

Great Lakes Honda West responded

Thank you for taking the time to share your pressure-free sales experience with Pat and Will! Enjoy your new ride! Don't hesitate to reach out to us, when we can work with you down the road at Great Lakes Honda West.

August 19, 2021

We are very impressed with Great Lakes Honda. Our salesman Shelton White is very knowledgeable and helpful. He was very attentive to what we were looking for. He pays attentions to details and is v More

by Tammy E.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelton White, Mike in finance, General Manager.
Aug 21, 2021 -

Great Lakes Honda West responded

Tammy- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear Shelton, Mike, and our team went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your new ride! We greatly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future.

August 10, 2021

I had a wonderful experience buying a car for my son here. My sales person, Don, was great More

by Ady.mascari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Groff
Aug 10, 2021 -

Great Lakes Honda West responded

Thank you for taking the time to share your wonderful experience with Donald! Congratulations to your son on his new ride! We appreciate your feedback, and we look forward to taking care of you and your son for years to come at Great Lakes Honda West.

August 06, 2021

We love our new Honda. It is our first time buying a Honda. Gannon and Troy were awesome.😃😃We will recommend you to our friends. More

by Wink_christy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gannon and Troy
Aug 08, 2021 -

Great Lakes Honda West responded

Thank you! Glad we could help you find a vehicle! Congrats on your new vehicle and thanks for your business!

July 29, 2021

They seemed like they wanted to help but when it came down to it they wasn't very honest more deceitful if you ask me I'm not saying everyone was on some BS but yeah they pick and choose who to throw dag More

by yasharnapash
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not important
Jul 30, 2021 -

Great Lakes Honda West responded

Hello, We take your feedback very seriously, and I would appreciate the opportunity to speak with you to address your review further. Can you please email me at a time that is convenient for you? I hope to hear from you soon. Best, Xavier Pepple General Manager xpepple@glakeshonda.com

July 28, 2021

Sold me a 2014 Ford Focus with transmission issues on Jan 4th 2021 Michael Loy and had to be serviced Within 3 months of purchase now back at shop again with more transmission issues and part is on ba More

by Paulalozada1707
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael loy
Jul 28, 2021 -

Great Lakes Honda West responded

Paula, We take your feedback very seriously, and I would appreciate the opportunity to speak with you to discuss your review. Please email me at a time that is convenient for you. Best, Xavier Pepple General Manager xpepple@glakeshonda.com

July 22, 2021

We did not intend to buy that day… but he found just what we wanted and in our budget!The salesman Gannon was with us 5 1/2 hours start to finish! Very nice. Helpful not pushy. More

by Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gannon
Jul 23, 2021 -

Great Lakes Honda West responded

Thank you for the great review, Mary! We are so glad to see that you were treated to attentive and pressure-free service. Congratulations on finding the perfect car at the perfect price; Great Lakes Honda West welcomes you back at any time.

July 21, 2021

Such a great dealership. Don was super helpful and put our son into a car with a great warranty. You have a customer for life! More

by Denise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don in Sales, Mike in Finance
Jul 22, 2021 -

Great Lakes Honda West responded

Denise, thank you for the great review! We're glad to hear you're satisfied with the great service you received from Don and Mike and with your purchase. We hope your son continues to love your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Great Lakes Honda West.

July 15, 2021

The customer service was great everyone that works there are super nice . thanks for working with me and getting me the car that was best for me More

by Teterbeverly64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat, William, & Bill Young
Jul 16, 2021 -

Great Lakes Honda West responded

Thanks for the positive review! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congratulations on your new vehicle, and should you ever have any questions, please don't hesitate to ask.

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