Back

Great Lakes Honda West

Elyria, OH

4.1
136 Reviews

823 Leona St

Elyria, OH

44035

Directions

By Type

Showing 136 reviews

December 31, 2020

Everyone in the service dept. is polite and ready to help you. The showroom and waiting area are clean and comfortable. Wouldn't think about buying a car or having it serviced at any other dealer More

by curragh536
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gantz/ Pat sales manager
Dec 31, 2020 -

Great Lakes Honda West responded

Thank you for the great review! We are happy to see that the Service Department and the showroom at Great Lakes Honda West made such positive impressions on you. If there is anything else we can do for you, please be sure to let us know.

December 29, 2020

Mike and the Service Department Team look out for your interests first as opposed to the dealership’s. I’ve been going here for over 10 years. Also, you can’t beat Pete in Sales! More

by AL Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 30, 2020 -

Great Lakes Honda West responded

Al, thank you for the positive feedback! We are happy to know that you have had good experiences with us and we hope that you will continue to choose Great Lakes Honda West as your dealership!

December 27, 2020

I bought my Insight here about a year ago. Back for a 1 year service visit. Excellent. Professional, fast, friendly, pleasant waiting room with everyone masked and appropriately distanced. (Hopefully, we'l More

by TJM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leip
Dec 27, 2020 -

Great Lakes Honda West responded

Glad to hear that you enjoyed your service visit! Thank you for stopping at Great Lakes Honda West!

December 24, 2020

Class act! First dealership I’ve been to that the sales manager introduced himself. The salesman was very knowledgeable and patient. It was a great experience ! More

by pammcdaniel1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Brian, Will
Dec 25, 2020 -

Great Lakes Honda West responded

We always strive to provide top quality experience to every guest, and are pleased to learn that you enjoyed your visit here at Great Lakes Honda West! Please don't hesitate to reach out to us if there's anything more we can do!

December 24, 2020

Cam was hot and everyone was super friendly. Got exactly what I wanted at the price I wanted so yea that was pretty dope. 10/10 More

by nadiamack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron
Dec 24, 2020 -

Great Lakes Honda West responded

We always strive to provide top quality service to every guest, and are pleased to learn that you enjoyed your experience here at Great Lakes Honda West! We hope you continue to choose us for all your automotive needs! Take care!

December 23, 2020

Pleasant people to wok with. Good explanation of service preformed and future service for vehicle. Services were completed on time. Job well done by all. More

by lspagnola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt and Mike
Dec 24, 2020 -

Great Lakes Honda West responded

Thank you! We take our reviews seriously and are delighted to learn about your service visit. We appreciate your feedback! We want all our customers to feel this way when leaving Great Lakes Honda West! Safe travels.

December 18, 2020

EXCELLENT CUSTOMER SERIVCE IN THE AUTO SERVICE CENTER. VERY VERY FRIENDLY, VERY NICE, VERY PROMPT, GREAT SERVIVCE ! I GOT A OIL CHANGE, AND THEY CHECKED MY TIRES FOR THE AIR PRESSURE, AND TUNED MY CO More

by lisaseahorse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MIKE AT THE AUTO SERVICE DESK !
Dec 19, 2020 -

Great Lakes Honda West responded

Thank you! We take our reviews seriously and are delighted to learn about your service visit. We appreciate your feedback! We want all our customers to feel this way when leaving Great Lakes Honda West! Safe travels.

December 17, 2020

They listened to my needs and wants and met them Over They listened to my needs and wants and met them Over and above what was expected I have dealt with dealers for over 39 years and they were t More

by Gkmanginogk5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Still & Jeff Berlin
Dec 18, 2020 -

Great Lakes Honda West responded

Hi there, thanks for the great review! We're glad to hear our team went above and beyond in assisting you with your vehicle needs. We're here anytime you need help.

December 17, 2020

They were helpful. Our salesman Don was responsive, friendly and very helpful. He let us take 2 test drives and went over all the software with us. More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Groff
Dec 18, 2020 -

Great Lakes Honda West responded

Hi Tony, Thanks for the kind words with Don! It was a pleasure working with you. We're glad to know you had a great text driving experience. We hope you consider us in the future!

December 13, 2020

Awesome service. Done when expected. Really cared that I was satisfied. Washed my car. Not one bad thing to say. Will definitely go back again More

by Jb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know
Dec 13, 2020 -

Great Lakes Honda West responded

Thank you for visiting Great Lakes Honda West! We are happy to know that you enjoyed our services. We look forward to working with you again!