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Great Lakes Honda West

Elyria, OH

4.4
143 Reviews
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823 Leona St

Elyria, OH

44035

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Showing 143 reviews

April 02, 2021

Excellent selection of vehicles. Friendly and knowledgeable salesman. Honda cars are a no brainer if you looking for a reliable vehicle that will last a long time. I’ll be back in a few years t More

by Skelly1245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Groff
Apr 02, 2021 -

Great Lakes Honda West responded

Hi! Thanks so much for your excellent feedback about us at Great Lakes Honda West and for your five-star rating. Drive the wind in your new car!

March 30, 2021

Excellent service and a very friendly staff. I will definitely be back to do business again in the future. Big thanks to my salesperson Joe. More

by mikewhatley22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 31, 2021 -

Great Lakes Honda West responded

Hi! Thanks so much for your shout-out about our Sales Team at Great Lakes Honda West. Enjoy your new car and see you next time!

March 29, 2021

Professional polite anxious to help the salesman Ed very nice honest and tried very hard to please us which he did thank you very much More

by Jh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Brewer
Mar 30, 2021 -

Great Lakes Honda West responded

Hi! Thanks so much for the shoutout of our Sales Team at Great Lakes Honda West and for your five-star rating. They've made our day!

March 21, 2021

Cam was very helpful and I enjoyed working with him. I have taken my cars to your service department for many years and will continue to do so. More

by tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cam
Mar 22, 2021 -

Great Lakes Honda West responded

Hi Tom, thank you for the wonderful feedback for Cam! We're glad to hear you enjoyed your experience with our Service Department. We hope to continue to work with you again in the future!

March 15, 2021

Aubrie Taylor ( Sales Consultant) was friendly, courteous and fun to work with. She did so much walking for me she broke her heal on one of her new shoes! 😉 Ryan ( Sales Manager) thanked me for my busine More

by Tjruff007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrie Taylor, Ryan Huang, Elijah Camara
Mar 16, 2021 -

Great Lakes Honda West responded

Thank you for sharing your excellent feedback with us! We can't wait to share your kind words with Aubrie, Ryan, Elijah all made your visit to Great Lakes Honda West such a memorable one. The pleasure was ours; congratulations on your new vehicle!

March 04, 2021

Everyone was friendly and welcoming. They offered me beverages on a couple of different occasions and apologized over and over again for the long wait. From my understanding it wasn’t any of there fough More

by ted_adkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison, Aubrie Taylor
Mar 05, 2021 -

Great Lakes Honda West responded

Ted, thanks for the positive review, and for letting people know about your recent visit with us! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congrats on your new vehicle, and should you ever have any questions, please don't hesitate to ask.

March 04, 2021

The salesman I went through was fantastic. He didn’t beat around the bush and told me exactly how it was. He was helpful and answered all of my questions very thoroughly. I ended up with a great deal on a gr More

by Alexis Sloan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Groff
Mar 05, 2021 -

Great Lakes Honda West responded

Alexis, thank you for taking the time to share your fantastic car-buying experience with Donald! Enjoy your new ride! Please do not hesitate to reach out to us, when we can work work with you down the road at Great Lakes Honda West.

February 22, 2021

Aubrie made my first car buying experience amazing! She was extremely patient and knowledgeable and helped me find exactly what I wanted. I highly recommend! More

by BCrawford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrie Taylor
Feb 23, 2021 -

Great Lakes Honda West responded

Hi there, thanks for the kind words with Aubrie and our team! We're glad to hear she's provided you with an amazing purchasing experience. Congratulations on your first new car! We hope you enjoy it!

February 21, 2021

The service agent Mike was great. Thank-you to Olivia for answering my first phone call and getting me the appointment to end my lease. More

by mars4527@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Olivia
Feb 22, 2021 -

Great Lakes Honda West responded

Thank you so much for taking the time to share your great feedback for Mike and Olivia at Great Lakes Honda West! We are super happy to know we could help you out and we look forward to the next time we can be of assistance with anything else.

February 21, 2021

This is my 5th Honda Accord and Joe was knowledgeable,courteous and took his time to explain all the updates . Recommend him highly . Mirza Baig More

by Mirza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuzemsky.
Feb 22, 2021 -

Great Lakes Honda West responded

Mirza, Congratulations on another Honda Accord! We will be sure to thank Joe for his outstanding care. Thank you for choosing Great Lakes Honda West for your automotive needs. Happy driving!

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