Great Lakes Ford Lincoln Mercury of Muskegon

I had some work/repairs done a while ago, and wanted to run it a while before I wrote a review. My car rans just as good as the day I bought it. Lena/Josh did a great job keeping me up to date on the progr run it a while before I wrote a review. My car rans just as good as the day I bought it. Lena/Josh did a great job keeping me up to date on the progress, and having a loner was a great help as well. More

Find a dealer that doesn't tack on Additional Dealer Markups. One thing that I will say - at least they are honest about it. That is better than you will see for other dealerships. In a period of rec Markups. One thing that I will say - at least they are honest about it. That is better than you will see for other dealerships. In a period of record profits per vehicle, don't fall for the excuses for ADMs and unnecessary overpriced dealer add-ons. This downturn won't last forever and the dealers with integrity will rise to the top. Shopping for a 2022 Bronco Sport and ended up purchasing at a non-local dealer. $3000 ADM for a mass-produced, readily available vehicle blows my mind. Just bought a new 2022 Lincoln Aviator Black Label - one that I could have ordered from here as well. I, again, was forced to go to a non-local dealer to get my deal. No ADMs, no MF (money factor) mark ups, no games. More

great place to do business great deal, great service, fast, honest, and followed through will commitments. I got the truck i wanted, and a great price. Great Lakes Ford has my great deal, great service, fast, honest, and followed through will commitments. I got the truck i wanted, and a great price. Great Lakes Ford has my recommendation More

I had a wonderful experience buying my Ford Escape. It was quick and easy and I am thankful for the additional help and efforts to find just the right one for me. I highly recommend Matt at Great Lakes fo was quick and easy and I am thankful for the additional help and efforts to find just the right one for me. I highly recommend Matt at Great Lakes ford. More

Honest, and fun experience Everyone was very honest and easy to talk to. Made sure I was comfortable and understood every step of the process. I will recommend this team to ever Everyone was very honest and easy to talk to. Made sure I was comfortable and understood every step of the process. I will recommend this team to everyone I know More

Wonderful Service I am thankful for my experience at Great Lakes Ford. It was smooth and quick! Matt went above and beyond! I will recommend to my all friends and fami I am thankful for my experience at Great Lakes Ford. It was smooth and quick! Matt went above and beyond! I will recommend to my all friends and family More

I did a lease buy-out and new Fusion Purchase Thank you to Matthew Kahlo for follow-through in making a lease buy-out and purchase of a new 2014 Fusion come together. I appreciated his manner, hi Thank you to Matthew Kahlo for follow-through in making a lease buy-out and purchase of a new 2014 Fusion come together. I appreciated his manner, his "can-do" attitude, and his going the extra mile in pulling a somewhat complicated transaction together. More

I purchased a new Ford Escape from Great Lakes Ford Lincoln of Muskegon last summer, and had a great experience. The low pressure, well educated employees, and the easy to talk to finance manager, the Lincoln of Muskegon last summer, and had a great experience. The low pressure, well educated employees, and the easy to talk to finance manager, the whole purchase process was smooth, and easy. Since purchasing my Escape from there... I have started to bring all of my service there with my other non Ford vehicles. I was impressed from the get go of the quality of service and the attention to detail. Great Lakes Ford Lincoln has my business for life. More