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Great Falls Honda - Service Center

Great Falls, MT

4.6
142 Reviews
Call Service Center (406) 564-1133

142 Reviews of Great Falls Honda - Service Center

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June 16, 2024

The used car we purchased had to be returned to repair minor body problems Missing the front license plate holder. Mostly little things but should have been taken care of before car sold More

by churchilllewis
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Copeland
3.0
This rating includes all reviews, with more weight given to recent reviews.
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June 15, 2024

Professional service, informative and polite. I think I would recommend this service department to friends and family. More

by RON.SUNWALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
June 15, 2024

Go anywhere else but this place! !!! Owned the car 1 week and it blew up. 60 plus days later got it back for all things still not to be fixed. They forgot to align it after putting mo More

by laurafeist01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Copeland
1.0
This rating includes all reviews, with more weight given to recent reviews.
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June 15, 2024

was convenient, good service. In the future the cars can get free detaill. was good and convenient place to go. i reccommend others to go to Honda for serevice. More

by theronsmall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Copeland
4.0
This rating includes all reviews, with more weight given to recent reviews.
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August 09, 2023

They are always willing to listen to my concerns and try to find a way to solve any problems. They explain things clearly and I appreciate their honesty. More

by jsvalleyview
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know anyone’s name. 😔
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Aug 09, 2023 -

Great Falls Honda responded

We really appreciate your great rating and review. Our Service Team hopes that you continue to choose Lithia Honda of Great Falls for all of your automotive needs. We thank you for your business.

July 22, 2023

Friendly! !Easy to work with and superior customer service. They are also very quick to take care of what you went in for. More

by Doreengondeiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure of his name.
Report | Print
Jul 22, 2023 -

Great Falls Honda responded

Thank you for the great rating and review. We are happy to see our Service Team at Lithia Honda of Great Falls was very friendly and provided superior customer service. We thank you for your business.

July 07, 2023

They are always amazing in the service department! ! Thank you fir taking care of my R More

by Amber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice
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Jul 08, 2023 -

Great Falls Honda responded

Hi, Amber. We are so grateful for your continued loyalty here at Lithia Honda of Great Falls. We are proud to read our incredible Service Team is always amazing when handling your car. Thank you for your business.

March 30, 2023

Good service. Warranty work done quickly and in time. Will use again for future work More

by dbradcall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Tenney
Report | Print
Mar 31, 2023 -

Great Falls Honda responded

Hello, Lithia Honda of Great Falls wants to thank you for your positive review and rating. We are pleased to learn that we have earned your return business and feel free to let us know how we can earn that fifth star. We hope you have a great day.

January 31, 2023

From buying my car to maintaining it, service has been awesome! I can’t say enough good about my experience with them; I never feel like I’m getting ripped off. Genuine, friendly service makes a huge diff More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Nichols, Mack Nidros, Kenn Tenney, Stanley Terry
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Feb 01, 2023 -

Great Falls Honda responded

Hello Aaron, we appreciate your 5-star review of our service! Each review is carefully reviewed by Lithia Honda of Great Falls. We are pleased to offer you the positive experience that led to your rating. Contact us if you require additional assistance, and one of our helpful staff members will assist you. Have a wonderful day.

December 24, 2022

We’ve been going there for years and I’ve always had great service. Today, however, was exceptional. We called late Friday afternoon needing a battery and were so grateful they could accommodate us on s More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Nidros
Report | Print
Dec 25, 2022 -

Great Falls Honda responded

Hello Carol, we are excited to read that our Service Team was friendly, helpful, and pleasant ensuring you had a top-notch experience. Thank you for your positive review and for trusting us with your vehicle. Let us know if we can be any further assistance here at Lithia Honda of Great Falls.

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