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Great Falls Honda - Service Center

Great Falls, MT

4.7
160 Reviews
Call Service Center (406) 564-1133

160 Reviews of Great Falls Honda - Service Center

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September 14, 2024

Thank you so much for another amazing sales experience! Love working with great falls Honda! More

by elou8271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Copeland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Great Falls Honda responded

Thank you for your business and the 5 star review! We appreciate you.

September 14, 2024

Very friendly and helpful! Great falls honda is a very nice dealership to go to. More

by amandamheisel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Great Falls Honda responded

Thanks for taking the time to leave us a positive review Amanda!

September 10, 2024

Jesse is so friendly and helpful. I love working with him when I come in! More

by melyssakay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 10, 2024

Disappointed the price for an oil change:( May have to go back to changing myself. I guess I will have to see. Retiree and pretty much on set income. More

by drkayaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 06, 2024

They always get me in when needed and take good care of our vehicles. Wouldnt go anywhwre else More

by Malenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 31, 2024

good communications, parts needed were there, service done in the timeframe promissed, sales staff recommended a good local golf course for the wait. More

by steventheace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 28, 2024

I am always pleased with the service I receive when I come in for car maintenance! More

by csmall32654
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 28, 2024

$85. 00 to change 2 filters is ridiculous! Is this everyone's price or just the price for women? I have had the lifetime oil for 7 years, now all of a sud More

by jsherod666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Great Falls Honda responded

Janet, the Oil for Life confusion was because you used our online scheduler, but you have a new phone number and misspelled your last name. The system therefore couldn't match you to your customer profile here. This has nothing to do with the new owners as you state in your review. Once you came in Jesse was overly helpful and made sure to make the correction, I am told you were happy and understood at that time. The price of an engine air filter is $41.00 installed, that is using a genuine Honda Filter. We are one of the least expensive Honda dealerships in our entire sales district which includes the entire Pacific Northwest. Same with the $44.95 cabin air filter. I challenge you to look up aftermarket filters, they will be slightly less money, but obviously that would not include installation which our prices do include. Lastly, I would like to address your comment about this being the price "just for women." That is absolutely not the case, our pricing is transparent, published several places online and fair for every customer who comes through our doors regardless of gender, race, color, creed, religion or anything. Our prices are fixed and nobody in the dealership has the authority let alone the ability to change service pricing for customers. That statement in your review is unnecessary and degrading to not only ALL of our amazing customers but the female employees we have as well. If you want to test the waters and see how we as a team and dealership feel about or treat women, feel free to ask one of our amazing female employees. -Josh Copeland, General Manager

August 26, 2024

Jess communicated very well on what needed to be done with my vehicle. He made suggestions on what needed the most attention. More

by linjobrown2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 26, 2024

Bryce and Ricky are attentive, thorough, and give great customer service! They both have valuable knowledge of vehicles and understand the mechanics of them. I trust them with my vehicles. They are employe More

by 4Honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky
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