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Great Falls Honda - Service Center

Great Falls, MT

4.7
201 Reviews
Call Service Center (406) 564-1133

201 Reviews of Great Falls Honda - Service Center

Sort by
January 18, 2025

The Service Department folks always make you feel welcome and actually listen to your concerns. The service has been great every time I've been there. I never leave the dealership with questions that haven't More

by raines_39
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Great Falls Honda responded

We are happy to hear that your experience with us is always awesome! Thank you for the 5 stars!

January 14, 2025

Doing the fuel pump recall on our 2019 Ridgeline was done ins time efficient manner and without any issues. More

by wjfyfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 11, 2025

They are customer aware, focused and engaged with every visit. Never making the customer feel unheard. More

by SALONENFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Great Falls Honda responded

Thank you for the awesome review Salone Family! We appreciate you, thanks for trusting Great Falls Honda with your automotive needs. :)

January 09, 2025

As always service was great. Thank you for all you do! Merry Christmas and the Happiest of 2025! More

by GLENNSTACEYSTEELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2025 -

Great Falls Honda responded

Thank you for the review and kind words! We appreciate you and wish you a Merry Christmas and Happy New Year as well!

January 02, 2025

Good customer service, thank you, I appreciate it. Timely service as well, thank you again! More

by krone_tera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 30, 2024

The went above and beyond this visit, helping with my key fob! I very much appreciate it! More

by runyonkm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 01, 2025 -

Great Falls Honda responded

It's our pleasure to have helped you out! Thank you for trusting our service and parts department.

December 30, 2024

The service was prompt and well done. I would recommend it to other Honda owners. More

by brdavis8915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 01, 2025 -

Great Falls Honda responded

Thank you for the review and recommendation!

December 24, 2024

Wow we purchased a previously owned vehicle. It was very clean. We received orientation on the features of the auto. We were impressed with the details and efficiency we received. Highly recom More

by mayrene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2024 -

Great Falls Honda responded

Thank you for making the trip to see us Mayrene! We appreciate you and the 5 star review. Have a very Merry Christmas!

December 24, 2024

Everyone was great to work with. I have delt with a lot of car dealerships and had some bad experiences with them. Honda of Great Falls renewed by faith in car dealers. Easy to work More

by patmundyk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, Shawn, Tom, Carlos
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Dec 27, 2024 -

Great Falls Honda responded

This is outstanding to hear! Thank you for the amazing feedback and reinforcing what we are trying to accomplish at Great Falls Honda...stand out above the crowd with exceptional customer service and treat our guests like family. We hope your new ride provides you with years of safe and worry free travel.

December 21, 2024

Service department is a joke never received any phone calls back got my estimate and it was for everything but what I asked them to look at! More

by Vivalacarri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryce Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Great Falls Honda responded

Carri, this review of us is exceptionally dishonest. We did exactly what you asked, inspect your vehicles undershield because it was hanging down. We took care of that FREE OF CHARGE and recommended you also have your fender liners and front bumper replaced because they too are hanging off of your car. We gave you your car back with a quote for the recommended repairs. We are happy to admit error when we make one and go to great lengths to correct those unfortunate mistakes when they are made. I would like to hear from you to help clarify what issue you had at our service department and ensure we get you taken care of if there is something we missed. Please call the store and ask for General Manager Josh. Thank you.

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