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Great Falls Honda - Service Center

Great Falls, MT

4.7
165 Reviews

165 Reviews of Great Falls Honda - Service Center

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December 24, 2024

Everyone was great to work with. I have delt with a lot of car dealerships and had some bad experiences with them. Honda of Great Falls renewed by faith in car dealers. Easy to work More

by patmundyk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, Shawn, Tom, Carlos
Dec 27, 2024 -

Great Falls Honda responded

This is outstanding to hear! Thank you for the amazing feedback and reinforcing what we are trying to accomplish at Great Falls Honda...stand out above the crowd with exceptional customer service and treat our guests like family. We hope your new ride provides you with years of safe and worry free travel.

December 21, 2024

Service department is a joke never received any phone calls back got my estimate and it was for everything but what I asked them to look at! More

by Vivalacarri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryce Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Great Falls Honda responded

Carri, this review of us is exceptionally dishonest. We did exactly what you asked, inspect your vehicles undershield because it was hanging down. We took care of that FREE OF CHARGE and recommended you also have your fender liners and front bumper replaced because they too are hanging off of your car. We gave you your car back with a quote for the recommended repairs. We are happy to admit error when we make one and go to great lengths to correct those unfortunate mistakes when they are made. I would like to hear from you to help clarify what issue you had at our service department and ensure we get you taken care of if there is something we missed. Please call the store and ask for General Manager Josh. Thank you.

December 19, 2024

Service was just what I was looking for. Straight forward and to the point. Finished within an hour and showed me what needed to be replaced. I was out of there in an hour for a recall and o More

by ejkarlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Great Falls Honda responded

Im glad we were able to take care of you so quickly! Thank you for your business and the awesome review!

December 19, 2024

Good service, done in a timely manner, c Explained what service point were done and that there were no issues. More

by mooseplus2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Great Falls Honda responded

Thanks for the kind review! We appreciate you trusting our service department with your repair needs.

December 17, 2024

Great Falls Honda is 5 stars due to the staff working there. Bryce has been extremely helpful and very accommodating, which has made the experience wonderful. More

by richlai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Great Falls Honda responded

Thank you for the 5 stars and kind words Rich. Bryce is pretty awesome!

December 16, 2024

Felt like the staff took a thorough examination of my vehicle. I was very pleased! More

by BRUCE0250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Helpful, prompt, very experienced and friendly. I look forward to continuing to bring my vehicle there More

by aeriennef33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
December 12, 2024

No issues. Car serviced while I was at work. I appreciate the rides to/from work too! More

by christyeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lady who picked me up at work to pick up my car
Dec 12, 2024 -

Great Falls Honda responded

Thanks for the awesome review Christy! We're here to help anytime. :)

December 12, 2024

Lifetime oil changes keep me coming back. Thanks for keeping my car from smoking oil. More

by CRYSTALSDREAMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

the service department is always great to work with! Quoted prices are always spot on too. More

by GARYJWYATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Great Falls Honda responded

Thank you for your business and for the review Gary! We appreciate you.

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