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Great Falls Honda - Service Center

Great Falls, MT

4.6
142 Reviews

142 Reviews of Great Falls Honda - Service Center

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November 10, 2021

I really like the way that the people at Lithia explain in detail the service required and the cost upfront so there are no surprises. Friendly personnel, great technicians.Would recommend to anyone More

by dee41green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Dickson, Ruth Liestman
Nov 11, 2021 -

Great Falls Honda responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, friendly, and quality service experience. Thank you for your recommendation and we are looking forward to your next visit. Thank you for choosing Lithia Honda of Great Falls.

October 22, 2021

My service was handled very professionally and they exceeded my expectations. I would definitely come back again. But only if they drop this ridiculous 15 word minimum for a review. Sometimes less i More

by Judia406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Dickson, Ruth Liestman, Lenny Nichols, Mack Nidros, Kenn Tenney
Oct 23, 2021 -

Great Falls Honda responded

Hi there, Thank you for your positive review. We are thrilled you had a professional and helpful experience with our Service Department. We are looking forward to your next visit. Thank you for choosing Lithia Honda of Great Falls.

October 02, 2021

Quick and efficient service! They keep me apprised of what needs to be done on my CRV. More

by tarataralt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Liestman
Oct 03, 2021 -

Great Falls Honda responded

Hi Tara, We strive to keep our customers updated and informed, so we are delighted to hear of your experience with our Service Department. Thank you for choosing Lithia Honda of Great Falls and we hope to continue to assist with all of your future automotive needs.

September 14, 2021

We have never had a bad experience at Honda. We have a 2014 Honda CRV and have taken it there for anything it needs. Super friendly and courteous. More

by Carlee47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Dickson, Ruth Liestman
Sep 15, 2021 -

Great Falls Honda responded

Hi Carlee, Thank you for your positive review. We are thrilled you have had great, professional and friendly service experiences with our Team here at Lithia Honda of Great Falls. We are looking forward to your next visit with us for any of your future automotive needs.

August 30, 2021

I am new to Montana so this was my first visit. Everyone was very pleasant and helpful. I will definately be back for all my service calls and especially when I'm ready for a new car! More

by Lori Bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Nichols
Aug 30, 2021 -

Great Falls Honda responded

Hi Lori, Thank you for your positive review. We are thrilled you had a helpful and professional Service with our Team here. We are looking forward to assisting you again for any of your future automotive needs. Thank you for choosing Lithia Honda of Great Falls.

August 15, 2021

Zach, my service advisor went over and above my expectations by picking up my vehicle because I forgot to drop it off and I thought I would have to reschedule my appointment. Hard to be service lik More

by Kruozi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac, Zachery Yoast
Aug 16, 2021 -

Great Falls Honda responded

Thank you for the 5-stars and feedback. The team at Lithia Honda of Great Falls is glad your experience was above your expectations. We look forward to seeing you again.

July 26, 2021

We have been utilizing the service department in Great Falls for over15 years.As loon g as she has been there, Ruth is the primary reason we continue to return. Excellent service and advise. More

by Jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Liestman
Jul 27, 2021 -

Great Falls Honda responded

Hi Jimmy, Thank you for taking the time to give us your review. We are pleased that our team have consistently been able to meet your expectations. Thank you for choosing Lithia Honda of Great Falls and we appreciate your return business. We look forward to your next visit.

July 25, 2021

Getting an appointment for service is very easy and the Service Writers, Zack and Ruth, are very friendly and go the extra mile to make sure the customer is satisfied. I live in another state, but always More

by JMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Liestman, Mack Nidros
Jul 25, 2021 -

Great Falls Honda responded

Thank you for choosing Lithia Honda of Great Falls. We are happy to know that our Service Team has provided you with such a pleasant experience. We will always be here to assist you when needed.

July 24, 2021

Everyone was very knowledgeable and friendly. The mechanic did a fantastic job and got my car done in a very timely fashion. Always very professional and customer service is first rate! More

by r1deano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Liestman
Jul 25, 2021 -

Great Falls Honda responded

We are so glad you had a good time with us. Thanks for the business and we look forward to working with you in the future!

June 28, 2021

I like the personal touch of the dealership: they refer to me by name, know which vehicle I'm bringing for service. Appreciated a phone call that explained that the mechanic found another issue that I hadn More

by elmersmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Liestman
Jun 30, 2021 -

Great Falls Honda responded

Thank you for the positive review and rating! We are happy to know that you had a 5-star experience with our Service Department at Lithia Honda of Great Falls and to know that our Service Team provided wonderful customer service. We value your business, and we hope that you will continue to choose us as your dealership!

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