142 Reviews of Great Falls Honda - Service Center
I really like the way that the people at Lithia explain in detail the service required and the cost upfront so there are no surprises. Friendly personnel, great technicians.Would recommend to anyone in detail the service required and the cost upfront so there are no surprises. Friendly personnel, great technicians.Would recommend to anyone More
My service was handled very professionally and they exceeded my expectations. I would definitely come back again. But only if they drop this ridiculous 15 word minimum for a review. Sometimes less i exceeded my expectations. I would definitely come back again. But only if they drop this ridiculous 15 word minimum for a review. Sometimes less is more. More
We have never had a bad experience at Honda. We have a 2014 Honda CRV and have taken it there for anything it needs. Super friendly and courteous. 2014 Honda CRV and have taken it there for anything it needs. Super friendly and courteous. More
I am new to Montana so this was my first visit. Everyone was very pleasant and helpful. I will definately be back for all my service calls and especially when I'm ready for a new car! was very pleasant and helpful. I will definately be back for all my service calls and especially when I'm ready for a new car! More
Zach, my service advisor went over and above my expectations by picking up my vehicle because I forgot to drop it off and I thought I would have to reschedule my appointment. Hard to be service lik expectations by picking up my vehicle because I forgot to drop it off and I thought I would have to reschedule my appointment. Hard to be service like that. Most excellent. I do love my Honda and the service at this dealership is excellent. More
We have been utilizing the service department in Great Falls for over15 years.As loon g as she has been there, Ruth is the primary reason we continue to return. Excellent service and advise. Falls for over15 years.As loon g as she has been there, Ruth is the primary reason we continue to return. Excellent service and advise. More
Getting an appointment for service is very easy and the Service Writers, Zack and Ruth, are very friendly and go the extra mile to make sure the customer is satisfied. I live in another state, but always Service Writers, Zack and Ruth, are very friendly and go the extra mile to make sure the customer is satisfied. I live in another state, but always have my servicing done at Great Falls Honda. More
Everyone was very knowledgeable and friendly. The mechanic did a fantastic job and got my car done in a very timely fashion. Always very professional and customer service is first rate! mechanic did a fantastic job and got my car done in a very timely fashion. Always very professional and customer service is first rate! More
I like the personal touch of the dealership: they refer to me by name, know which vehicle I'm bringing for service. Appreciated a phone call that explained that the mechanic found another issue that I hadn to me by name, know which vehicle I'm bringing for service. Appreciated a phone call that explained that the mechanic found another issue that I hadn't told them to take care of so I liked that they asked for permission before doing it instead of just skipping it because there were a number of other things I had asked to have done. Also, VERY much appreciated a total when called to say my vehicle was ready, but then shortly thereafter, another call to say that the price quoted was too much since we had gotten an estimate of the needed repairs several months ago. I didn't mind the final phone call at all, and I told Ruth she could call us anytime to tell us she was saving us some money. More