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Great Falls Honda - Service Center

Great Falls, MT

4.6
141 Reviews

141 Reviews of Great Falls Honda - Service Center

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November 17, 2024

Came in for an oil change and to get a recall fixed. Came home and my cruise control is not working. I told the dealership as soon as I noticed and they could not tell me how much it would cost. It work More

by courtneydyer2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryce Anderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

They are a quality service department that stands behind their work. I am very pleased. More

by MWLOCKART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Very friendly staff all around. Appreciate the informative mechanics that take time to explain the cars issues. More

by Lear Wickens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Always pleasant personnel and very competent mechanics. Have always been very pleased with the dealership. More

by MARGEKLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

I had fast and friendly service from the Great Falls Honda Service Department. Jesse is A+++++ all the way. More

by Kristopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

They were ready for my vehicle as scheduled, the service was quick and courteous , along with my multi-point inspection. More

by jabutler8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Friendly and knowledgeable personnel. Service is completed in a very timely manner. Gives us a chance to visit Great Falls. More

by bsharts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

I took my car in because there was something wrong with my lights, but wasn’t sure what it was. I was scheduled to drive to another state the next day. The Honda dealership fit me in even though they were More

by jsvalleyview
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Great Falls Honda responded

It was our pleasure to be of assistance! Thank you for trusting us with your maintenance needs.

October 28, 2024

I agreed to buy the car as long as they fix the airbag issue, they agreed. A week later when I was scheduled to pick up the car, they tell me that they can't get the airbag light to go off, but it's not a More

by Some guy
Recommend Dealer
No
Employees Worked With
Josh Copeland
2.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lindley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Great Falls Honda responded

This is the second one star review you have left, and yes we are still paying for it. Just waiting for the invoice from Subaru. You can stop bashing us online, we don't manufacture recall parts for Subaru and have no control over their supply chain. Thanks for reaching out again.

Oct 29, 2024 -

Some guy responded

I am sorry, but reviews are for people to share their experiences. This has been my honest and truthful experience. I agree that you have no control over supply chain issues. But you could have told me you were unable to fix the issue at anytime before I was scheduled to pick the car up (I literally sold my last car on the way to the appointment), or at the very least you could have not lied by telling me the airbags work. Again, I'm not trying to be petty, but this has been my honest experience.

October 27, 2024

The employes are honest and willing to help you make a decision for example which kind of tire would be the best.for your vehicle. More

by LDDOCKTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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