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Grayson BMW - Service Center

Knoxville, TN

4.9
641 Reviews

641 Reviews of Grayson BMW - Service Center

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December 24, 2023

Matt was great to work with! ! Excellent service! Working with him is always a seamless experience. More

by BMWaddict
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
December 21, 2023

Prompt service and they go above and beyond to make sure that your vehicle is performing optimally at a fair price More

by baye1518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
December 21, 2023

Excellent service department. They are always kind, helpful and very efficient. Would absolutely recommend Grayson! More

by annagilbert1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
December 21, 2023

Everyone at the dealership was amazing and got everything fixed and got me out of the dealership as quickly as possible!! More

by Scmiller5153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
December 20, 2023

Trent took great care of me during my preventative maintenance visit at Grayson this last week. More

by Hedley.ma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
December 19, 2023

Service was performed in a timely manner. Everyone in Service is courteous and Justin was very helpful. More

by elkinschris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
December 19, 2023

James my service consultant was awesome. The whole team sets a high bar for top notch service and support. I especially liked that my service consultant was honest which earned my trust. He More

by Michael B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
December 18, 2023

N/a N/a N/a N/a N/a N/a N/a N/a More

by cousinclan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
December 18, 2023

I’ve had three dealings with Grayson BMW and have been pleased with each one. From Matt in Service to Clint in management I’ve been treated with both respect and courtesy. I have been very impressed with More

by gadgeteer51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
December 18, 2023

Got us in on time and got us serviced. No surprises. Matt, if you could email or text the software update step-by-step, I would appreciate it. I got out of there without it… More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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